Rook Street is working with a client that is seeking a Customer Service Manager on a Full-Time, permanent basis. This is a fully-office-based role Mon-Fri 8-6.
Main duties:
* To motivate service department.
* To deal with appraisals and staff reviews.
* To provide exceptional service and monitor complaints.
* To achieve high level of customer satisfaction.
Knowledge, skills, abilities and experience (Desired):
E...