The role of Senior Sales Executive will include:
1. Providing a positive customer journey at all times
2. Liaising with customers, estate agents, solicitors and mortgage brokers on a daily basis
3. Recording and following up on enquiries regarding the new homes available and answering their queries regarding purchasing options
4. To take sale reservations and see these through to completion whilst liaising with all internal and external parties related to the sale
5. To record any upgrades and incentives related to the sale and ensure these are noted on all sale and legal paperwork
6. To record all sale paperwork onto the Sanctuary record systems – and for future the audit trail
7. To ensure the Marketing suite/sales area is presentable at all times
8. To ensure the marketing literature is up to date and available
9. Ensure GDPR guidelines are adhered to and followed
10. Working with internal and external teams to ensure goals and targets set are met
Skills and experiences:
11. Recent experience in undertaking a similar role with new home or estate agency experience
12. Working knowledge of the application of Health and Safety legislation
13. Proven experience of working to deadlines and prioritising work loads
14. Excellent communication and customer care skills
15. Good negotiation and presentation skills
16. Proficient user of Microsoft packages including Excel, Word and Outlook
17. Travel is a requirement of the role, therefore a full valid driving licence is essential
Why work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
18. 25 days annual leave (rising to a maximum of 30 days) plus public holidays
19. A pension scheme with matching employer contributions from Sanctuary up to set limits
20. Life Assurance
21. Employee Volunteering scheme
22. Employee Advice Service including counselling
23. Cycle to Work scheme
24. Voluntary health plans
25. Employee discounts
26. Wellbeing support and tools
27. Employee recognition scheme
28. Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
29. Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
30. £31,503 per annum (rising to £33,161 after 12 months, subject to satisfactory performance)
31. Sales Incentives based on individual sales targets/KPI’s
View the job profile (if the link is unavailable please visit the Sanctuary careers website)