Customer Service Manager - Distribution page is loaded## Customer Service Manager - Distributionremote type: Site-based onlylocations: Oswestrytime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (30+ days left to apply)job requisition id: JR31597Are you based in the **Oswestry****Jewson** a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Manager - Distribution** who's as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)Hours: 7.30am – 5.00pm Monday to Friday and every other Saturday morning 8am - 12pm**Key Responsibilities*** Welcome customers to the branch and take an active interest in their projects* Get to know our product lines so you can offer help and advice* Ensure your team are set up for the day, including delivery drivers with route planning* Help to process and prepare customer orders - load and unload customer and supplier vehicles using a forklift truck to minimise manual handling (training will be provided!)* Work as a direct support the management team and act as a keyholder when needed* Check incoming deliveries and report missing or damaged products* Maintain stock levels in both the warehouse and yard areas, carrying out regular stock counts* Keep the branch looking clean and tidy and make Health & Safety a priority* Lead a small team and work with colleagues to suggest opportunities for improvement* Retirement Savings Plan (Pension) – with Legal & General* Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.* WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover* Employee Discount* Refer a Friend scheme* Wellbeing Centre via WorkPerks* New Reward and Recognition programme – launching soon!**Required Skills and Experience*** A positive team leader* A genuine enthusiasm for dealing with customers, and a ‘customer 1st’ attitude* Confident working both indoors and outdoors, with a strong focus on H&S* Comfortable in a role involving extensive manual handling of bulky itemsAt **Jewson**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
#J-18808-Ljbffr