Job Overview
Permanent
Newcastle-under-Lyme
£27,000 Basic Salary + Commission
We’re recruiting on behalf of a growing and ambitious business in Newcastle-under-Lyme looking to add a driven Sales Executive to their expanding team. This is an excellent opportunity for someone who enjoys building relationships and working in a fast-paced supportive environment.
The Role
As a Sales Executive, you’ll be responsible for managing inbound and warm customer enquiries, understanding client needs, and guiding customers through the sales process from initial contact through to repeat business.
Key Responsibilities
1. Managing incoming sales enquiries via phone, email, and online channels
2. Speaking with prospective customers to understand their requirements
3. Providing service information and tailored solutions
4. Building strong customer relationships and maintaining regular follow-up
5. Achieving and exceeding sales targets and KPIs
6. Updating CRM systems accurately and maintaining customer records
7. Working closely with the wider sales and customer service teams to resolve issues in a timely manner
What We’re Looking For
8. Previous experience in a sales is essential
9. Strong communication and relationship-building skills
10. A confident and professional telephone manner
11. Motivated by targets and earning commission
12. Organised with good attention to detail
13. Positive attitude and a proactive approach to work
14. Must be flexible to work 1 late shift each week (until 8pm) and one Saturday per month
What’s on Offer
15. £27,000 basic salary + commission
16. 33 days holiday including bank holidays + birthday off
17. Full-time permanent position based in Newcastle-under-Lyme
18. Onsite parking
19. Hybrid working available but must be local to attend the office when required