HR Administrator
Leeds / Hybrid
Up to £29k
37.5 hours a week (Monday – Friday 09:00 – 17:30)
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Accelerate your career with a company that leads the way!
Overview
HR Operations is a key function within People Solutions, being the first point of contact for our Team Members who may have a query with any part of the HR and employee lifecycle - new starter process, onboarding, pay, benefits, personal development, or an employment issue.
HR Operations is also responsible for ensuring the overall People Solutions function remains fully compliant and up to date with the most recent Employment contract law, Payroll legislative changes, Talent Acquisition and recruitment processes including Right to Work or visa and immigration support, and importantly that all our people data is kept secure and in line with GDPR legislation.
Putting our team member experience first, the HR Operations function provides accurate, timely and detailed Administrative / Query Support Services to the business, ensuring that throughout the employee lifecycle, SLAs are maintained, and processes are refined in line with the overall business targets on team member experience.
Why Join Us & What’s in It for You?
As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:
* Option to buy additional holiday days
* Your birthday off every year - paid
* One annual Well-Being Day for you to relax and recharge
* One paid Charity Day to give back and support a cause that matters to you
* Opportunities for career progression across the Cox Automotive network
* Competitive pension scheme
About The Role
Are you passionate about delivering exceptional HR support and making a real impact across the employee lifecycle? Reporting to the Head of HR Operations, we’re looking for a proactive and detail-oriented individual to join our dynamic HR Operations team.
As a key member of the team, you'll play an integral role in delivering a first-class HR administration and support service. From onboarding new starters to managing leavers and employment changes, you’ll be the go-to person for day-to-day HR queries—helping line managers, employees, and the wider HR team navigate policies, processes, and systems with confidence.
Beyond the day-to-day, you’ll also have the opportunity to contribute to strategic HR projects and continuous improvement initiatives. By using data insights and your service-focused mindset, you’ll help shape tools and resources that drive HR excellence across the organisation.
If you're someone who thrives in a fast-paced environment, loves solving problems, and enjoys making processes smoother and more effective, we’d love to hear from you.
What You’ll Be Doing
Proactively deliver a full HR administration and transactional support service to the full HR population and deliver a team member support service to the wider Cox community in a timely and accurate manner to ensure HR excellence is consistently maintained by:
* Managing the new starter and leaver process focussing on delivering a positive team member experience from beginning to end.
* Accurate and timely completion of all required HR administration for the wider HR population, including data and MI reporting as required.
* Providing first point of contact advice in relation to HR queries including HR policies, processes and procedures within SLA.
* Working collaboratively with the wider HR team to ensure needs are being met and the required level of service delivered and providing hands on HR query help and advice as required.
* Delivering high quality administration support for volume employee activity, new business and change projects.
* Delivery of HR calendar events such as pay and bonuses; end of year reviews; employee engagement surveys / pulse checks.
* Providing first-line HR support as and when required including supporting with meetings, projects and note-taking for HR cases or meetings.
* Establishing and maintaining close relationships and joined up working processes with Payroll and Talent Acquisition.
* Ensuring the HR service complies with legislation and internal compliance.
* Have the vision to understand the ‘bigger picture’ of the role your play and that what you deliver impacts this as the “face of HR” and first point of contact.
What We’re Looking For
We’re seeking a driven and detail-oriented individual who thrives in a fast-paced, customer-focused environment. You’ll bring a strong background in HR administration and a passion for delivering high-quality support. To succeed in this role, you should have:
* Proven experience working in a customer-focused, fast-paced team environment where deadlines and service levels matter.
* Exceptional organisational skills, with the ability to manage a varied workload, meet tight deadlines, and maintain a sharp eye for detail.
* Advanced HR administration capabilities, with a solid understanding of the employee lifecycle and its related processes.
* A positive, proactive attitude, with the resilience to work under pressure and the confidence to adapt your communication style to different audiences.
* Strong IT skills, particularly in Microsoft Office (Excel essential), and ideally experience with HR systems or databases.
* A high level of discretion and professionalism in handling confidential and sensitive information, in line with GDPR requirements.
* A good understanding of HR policies, procedures, and basic employment law, along with the ability to support the wider HR team in delivering an excellent service.
* The ability to work independently and take initiative in problem-solving and process improvements.
* Excellent communication skills, both written and verbal, and accurate data entry capabilities.
* Experience in producing HR reports (MI) and applying analytical skills is highly desirable.
* Previous experience in an HR shared service centre is advantageous, but not essential.
We’re Committed to Inclusion
We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.
Ready To Join Our Team & Make A Difference?
Apply now and drive your career forward with one of the automotive industry’s most trusted names.
STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.