White & Sons is an established multi-disciplinary property consultancy and estate agency operating across Surrey, with five branches serving the local property market. As a partnership-structured business, we employ approximately 70 staff members across our offices, delivering a comprehensive range of property services to our clients.
We are seeking an experienced and capable HR Manager to join our team in this standalone role. As the sole HR professional within the organisation, you will be responsible for the complete HR function, working closely with the Partners and management team to support our people strategy and operational requirements. This role combines strategic HR leadership with hands-on generalist HR duties and office management responsibilities, making it ideal for someone who thrives in an autonomous environment and enjoys the variety that comes with being a standalone HR practitioner in a dynamic, client-focused business.
Responsibilities
* Manage the full employee lifecycle for approximately 70 employees across five branches, including recruitment, onboarding, development, and exit processes
* Handle all employee relations matters, providing expert guidance and support to managers and employees on workplace issues, grievances, disciplinary matters, and conflict resolution
* Oversee absence management including monitoring, reporting, and implementing strategies to improve attendance
* Administer all HR systems and processes, maintaining accurate employee records and ensuring compliance with employment legislation and company policies
* Assist in developing and delivering management training programmes to build people management capability across the business
* Manage probationary periods, flexible working requests, and complex employment matters
* Chair the Staff Steering Group
* Attend (and minute) Board meetings with appropriate HR reporting data
* Planning and organisation of staff social events (e.g. summer barbecue and Christmas party)
Office Management duties (to be confirmed)
* Prepare weekly agency sales statistics and monthly agency sales figures for distribution to relevant stakeholders
* Compile and distribute daily call reports
* Monitor and report on customer complaints
* Produce and circulate a monthly staff newsletter to maintain engagement and communication across all branches
* Manage Propertymark registrations and ensure compliance with industry body requirements
* Coordinate training arrangements for first aiders and other statutory health and safety requirements
* Organise and administer Board meetings (bi-monthly) and Managers' meetings (monthly), including agenda preparation, minute-taking, and action tracking
* Manage car parking permits for Head Office and Dorking branch
* Manage stationery ordering and office supplies to ensure smooth business operations
* Management of cyber security training portal
Skills
* Ideally CIPD qualified (Associate level or above)
* Proven experience as a standalone HR professional managing the full spectrum of HR activities
* In-depth knowledge of current UK employment law and best practice HR policies
* Strong employee relations skills with demonstrable experience in handling ER cases including disciplinaries and grievances
* Excellent interpersonal and communication skills, with the ability to build trust and credibility at all levels
* Highly organised with strong administrative capabilities and attention to detail
* Ability to work autonomously, prioritise competing demands, and manage multiple projects simultaneously
* Proficient in HR systems (Employment Hero) and Microsoft Office applications
* Strategic thinking combined with a hands-on, practical approach
PERKS AND BENEFITS
* Annual leave which increases with service
* Lifestyle Benefits
* Enjoy discounted gift cards from many retailers via our HR system app
* Employee Assistance Program
* Company Socials
* Referral Scheme
* Day off for your birthday
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