Quality Manager Salary: £37,500 increasing to £40,000 Location: Stockton On Tees Type: Permanent Job Purpose: Responsible for ensuring timely and effective implementations of all company policies, procedures and activities involved in assuring the quality of manufactured products. Working closely with other production department managers/supervisors in order to meet and maintain product quality, identify, solve and prevent problems affecting product quality, maximise productivity. Ensure BRC/Quality policies/procedures are updated, communicated and adhered to at all times, by all departments. Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance. Key Responsibilities * Manage and direct the quality team which includes a quality supervisor and a team of quality coordinators and auditors, who are responsible for enforcing good manufacturing practices and Quality standards, to meet product safety and quality requirements. * Proactively contribute to site improvements by conducting quality review action meetings with the wider operations team. * Meet the companies Objectives and Key Results (OKR’s) through an agreed set of KPI’s. * Responsible for compliance of the BRCGS programme for food packaging suppliers, ensuring compliance to current issue published by BRCGS and communicating to all departments. * Ensure the HARM/HACCP process is maintained and required auditors are trained. Act as HARM team leader. * Amend procedures when required and ensure these are communicated, ensuring that where applicable this is also communicated to other sites to ensure alignment and compliance continues throughout the group. * Manage, communicate, and implement training where required, as a result of changes to the company procedures. * Communicate with suppliers to ensure approval for supply and appropriate documentation received. * Police and enforce PPE, workwear, hygiene standards, cleaning procedures and general housekeeping * Carry out internal audits in compliance with company procedures (e.g Glass, sharps, GMP, Traceability), and ensure actions are carried out by relevant departments. * Keep up to date with changes in legislation and amend and communicate all relevant policies/information. * Ensure the goods inwards sample testing on raw materials and finished products is carried out and any issues are raised with the site General Manager and appropriate internal departments. * Communicate with customers and relevant departments and managers regarding customer complaints and issues. * Support root cause analysis investigations and associated activities during corrective and preventative actions in relation to quality-related product issues both internal or external, and compliance audits. This is achieved through collaboration with all relevant department managers/supervisors. * Record, analyse and report all statistical information including but not limited to – raw materials testing results, cleaning, internal NCR’s, customer complaints, audit results. * Support General Manager with implementation of best practice quality systems. * Identify opportunities for improving quality/performance and communicate to relevant Manager. * Co-ordinate and support on-site audits conducted by external providers. * Visit customers to provide support when required and communicate appropriate information. * Support in the transition and implementation to ISO standards. Requirements: * Experience working within regulated FMCG manufacturing * Understanding of BRC * HACCP For more information please get in touch with Dan at Imperial Recruitment Group