Job Description
We are currently looking for a
Pay & Reward Manager
to join our
People
Function within the
Corporate
group.
This is a
full-time
opportunity, on a
permanent
basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.
Who are we?
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The People function is part of the Corporate Group, along with Finance, Commercial and Infrastructure and Laboratory Services functions which are led by the Chief Finance Officer.
The Agency's People function has a headcount of 35 staff and is led by the Chief People Officer, who is a member of the Unitary Board.
In 2023 we refreshed our People Strategy which focusses on: attracting and retaining the best people, developing exceptional people and leaders, valuing diversity, and promoting wellbeing and health, investing in a healthy culture, and enabling great performance and delivery. The People Strategy is about enabling effective partnership between the Agency and its people in helping to deliver the public health outcomes.
Our team vision is: To be a trusted strategic people partner that helps drive the business and enables continuous improvement. The Agency has a strong commitment to the development of staff capability to realise the organisation's strategic objectives and to ensure we retain our status as a world-class regulator in a post-Brexit environment.
The People function is led by the Chief People Officer, who is a member of the Unitary Board. The People team is part of the Corporate Group, along with Finance, Commercial and Infrastructure and Laboratory Services functions which are led by the Chief Finance Officer.
In 2022 we launched our People Strategy which focusses on: attracting and retaining the best people, developing exceptional people and leaders, valuing diversity and promoting wellbeing and health, investing in a healthy culture, and enabling great performance and delivery in an organisation where our people flourish. The People Strategy is about enabling effective partnership between the Agency and its people in helping to deliver the public health outcomes.
What's the role?
This role will have day-to-day management of MHRA's People Operation team; supporting and developing a small team (3 FTE) working in a fast paced, varied, and demanding environment. Playing a key role in the delivery of our payroll and supporting day to day employee queries around their employment, pay, T&C's.
Key Responsibilities
* Supervise and mentor the People Operations Team to support delivery of a great service to our people ensuring systems and processes are streamlined and highly effective
* Leading on payroll related projects
* Analysing and reporting on payroll data
* Contribute to the continuous improvement of pay processes and systems.
Who are we looking for?
Our Successful Candidate Will Demonstrate The Following
* Communicating & Influencing
* Making effective decisions
* Delivering at pace
* Managing a quality service
* A technically strong payroll professional who can lead by example and impart their in-depth knowledge
If you would like to find out more about this fantastic opportunity, please read
our Job Description and Person Specification
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The Selection Process
We use the Civil Service Success Profiles to assess our candidates, find out more here .
* Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
* Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.
In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of:
experience of running, processing or leading on payroll regardless of sector. Payroll experience and understanding of pay is imperative for this role.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.
Use of AI in Job Applications
Applicants must ensure that anything submitted is
factually accurate and truthful
. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
If you require any disability related adjustments at any point during the process, please contact
as soon as possible.
Closing date: 21 September 2025
Shortlisting date: 22 September 2025
Interview date: 30 September 2025
Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.
If you need assistance applying for this role or have any other questions, please contact
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here .
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks .
Role
Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:
* Laboratory-based roles working directly with known pathogens
* Maintenance roles, particularly those required to work in laboratory settings
* Roles that involve visiting other establishments where vaccination is required
* Roles required to travel overseas where specific vaccination may be required.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here .
Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact .
In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, .
If you are not satisfied with the response you receive, you can contact the Civil Service Commission at:
Civil Service Commission
Room G/8
1 Horse Guards Road
London
SW1A 2HQ
About Us
ABOUT US
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The agency is made up of c.1300 staff working across two main centres and peripatetically across the UK and abroad.
The agency consists of Corporate, Digital & Technology, Enablement, Healthcare Quality & Access, Partnerships, Safety & Surveillance and Scientific Research & Innovation.