Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals.
Organizational Scope:
Position is responsible for finalizing group business. Recommends program and procedural changes.
Education:
More than two years of post-high school education, but less than a degree from a four year college.
Experience:
Skills and Abilities:
Requires thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions. Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls.
Responsibilities:
* Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
* Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.
* Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
* Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction.
* Prepare status and period end reports to keep management abreast of activities.
* Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.
* Participate in communication and professional organizations to maintain high visibility and promote sales.
* Perform special projects and other responsibilities as assigned.
* Participate in task forces and committees as required.
Travel Required:
As required.
Fifty hours over a five day period; days and times may vary based on need.
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