Job Title: HR Manager
Salary: £45,000–£50,000
Location: London – Hybrid
An exciting opportunity has arisen to join a dynamic and growing hospitality and entertainment business based in London. With a strong reputation in the food and experience-led events space, the company is expanding and looking for a skilled HR generalist to support this growth journey.
The role:
We're looking for a confident and proactive HR Manager to provide full-spectrum generalist HR support to our operational teams and Head Office. You will work closely with senior managers, offering expert advice and ensuring consistent application of HR practices across the business. This role does not cover payroll, recruitment, or L&D – instead, the focus is on core HR processes, employee relations, systems, and compliance.
Lead and manage employee relations cases across all levels, ensuring fair and legally compliant outcomes
Support department heads with performance management, disciplinary, grievance, and absence processes
Maintain and continuously improve HR policies, procedures, and employee documentation
Oversee the HR administration function, ensuring accurate and up-to-date employee records
Act as the first point of contact for HR queries, providing guidance and coaching to line managers
Monitor and manage HR-related budgets in line with business procedures
Drive and support change management initiatives and HR projects aligned with business goals
Foster a positive, compliant, and inclusive working environment
Experience
CIPD Level 5 or above (essential)
Strong working knowledge of UK employment law and HR best practices
Proven experience in a fast-paced hospitality or entertainment environment (essential)
Experience managing complex ER issues and working closely with senior stakeholders
Comfortable working autonomously, with excellent attention to detail and discretion
Strong interpersonal and communication skills
Solution-oriented with a practical, hands-on approach
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