Are you a Quality Manager who is ready to take ownership of quality within a growing manufacturing business based in Smethwick? Do you have the drive to lead a team and implement a clear path to IATF16949 certification? Looking for a role where your impact will be seen, felt, and valued every day? If so, this could be the opportunity for you.
Our client, a forward-thinking manufacturer, is seeking an experienced Quality Manager to lead their QA function and drive their journey toward IATF16949 certification within the next three years.
This is a fantastic opportunity for a quality professional who thrives on continuous improvement, lean manufacturing, and driving cultural change. Working closely with the senior management team, you'll play a pivotal role in shaping quality standards and enhancing customer satisfaction across the business.
Benefits:
* Salary up to £42,000
* Location: Smethwick
* 4 day working week - Monday to Thursday
* Hours of work - 06:40am - 16:45pm
* Free onsite parking
* Auto enrolment pension
Key Responsibilities:
* Lead the QA department, setting clear objectives and mentoring team members to achieve operational excellence.
* Drive continuous improvement initiatives by monitoring internal quality rejections and customer satisfaction metrics, and implementing effective corrective actions.
* Manage quarantined materials, ensuring accurate tracking and system updates (Sage experience desirable).
* Address customer complaints with urgency and professionalism, including on-site resolution where required.
* Champion the use of Lean methodologies including 5 Whys, Kaizen, and 8D analysis.
* Develop and maintain quality manuals, procedures, and compliance documentation.
* Support health & safety initiatives within the QA area.
* Oversee production testing, root cause analysis, and implementation of preventative measures.
Skills/Experience required:
* Minimum 5 years' experience in a senior Quality role within a manufacturing environment.
* Strong understanding of quality management systems and a clear roadmap toward IATF16949 certification.
* Excellent leadership and communication skills with the ability to engage and influence across departments.
* Passionate about continuous improvement, with a hands-on, proactive approach.
* Familiarity with lean tools and methodologies
This role offers the chance to truly shape the future of a growing and ambitious business. If you're looking for a leadership role where you can drive meaningful change and make a lasting impact, we want to hear from you.
If this sounds like you, please apply today!
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