SF Recruitment have recently engaged with a third sector client who are looking for a HR Officer to join their busy and supportive team. Are you an organised, proactive, people-focused HR professional who thrives in a fast-paced environment? Do you enjoy being at the heart of a busy People Services team, supporting colleagues across the full employee lifecycle? If so, this could be the next great step in your HR career. We're looking for a People Operations Officer to join our dynamic People Services team. In this role, you'll be the first point of contact for HR enquiries and play a key part in delivering an exceptional HR service that supports the success and wellbeing of all employees. Salary: £25,000 - £27,000 Contract: Permanent, Full Time (36.5 hours per week) Location: Birmingham (may be required to travel to other sites in Birmingham) What You'll Be Doing - Be the first point of contact for HR operational queries, offering clear, timely advice to managers and employees. - Manage a wide range of HR administration including recruitment, onboarding, pre-employment vetting, compliance checks and maintaining the Single Central Record. - Support safer recruitment practices and handle all pre-employment checks, ensuring full compliance. - Assist with creating recruitment packs, scheduling, job adverts and supporting recruitment events. - Prepare contracts, offer letters and variations with accuracy and efficiency. - Coordinate probation reviews and maintain employee records. - Support data and reporting processes, including HR metrics and payroll changes. - Work closely with colleagues across departments to ensure smooth employee onboarding. - Prioritise your workload effectively in line with service KPIs. - Support the wider People Services and Employee Relations teams when needed. What We're Looking For - CIPD Level 3 (or working towards, or willingness to work towards). - At least two years' experience in a HR administration or generalist support role. - Strong understanding of HR processes, employment terms and conditions. - Excellent attention to detail and accuracy in all documentation. - Strong communication and interpersonal skills, with the ability to handle sensitive information professionally. - Experience using HR systems and Microsoft Office applications. - Ability to prioritise, manage competing deadlines and work both independently and as part of a team. - A proactive, customer-focused, 'hands-on' approach. - Knowledge of GDPR and data protection principles