Services Administrator - Full Time (Hybrid) Belfast | Full-time, Permanent | 35 hours per week (4 days office / 1 day home) Band 5 (£22,569 - £24,043 per annum) We are seeking a highly organised Services Administrator to join a dynamic team providing vital support services across the island of Ireland. This permanent, full-time role offers a hybrid working arrangement: 4 days in the office and 1 day from home. Role Overview As Services Administrator, you will provide professional and efficient administrative support to the services team, managing referrals, maintaining records, and supporting day-to-day operations. You will act as a central point of contact for internal and external enquiries and help coordinate events and activities. Key Responsibilities Process referrals and maintain accurate records in the service database Liaise with external agencies to ensure information is complete and accurate Provide administrative support for team activities, events, and group programs Organise and allocate tickets for events and opportunities Coordinate key annual events and support volunteers Assist with ad-hoc projects and tasks as required About You We're looking for someone who demonstrates: Strong communicator, able to convey information clearly in writing and verbally Highly organised, able to juggle multiple tasks and deliver results under pressure Discreet and trustworthy, handling sensitive information appropriately Collaborative team player who adapts easily to different working styles and environments Compassionate and understanding when interacting with service users, while maintaining professional boundaries Flexible, willing to adjust working hours for special events or deadlines Motivated and persistent, committed to producing high-quality work even in challenging situations Able to travel as required; a driving licence or alternative transport is advantageous Benefits Competitive salary within Band 5 (£22,569 - £24,043) Hybrid working: 4 days in the office, 1 day from home Full-time, permanent role with 35 hours per week Opportunity to work on meaningful projects within a supportive and collaborative team Please contact Ellen at Staffline for more details Skills: Administration Communication Organisation IT Skills Benefits: Work From Home