Role: Payroll & HR Administrator Pay: Competitive Hours: Full-Time 37.5 hours Location: Office based in Tillicoultry (Hybrid with 1 day working from home) About the Role We are seeking a highly organised and detail-oriented Payroll & HR Administrator to join our People Team! This role is responsible for delivering accurate and timely payroll administration while providing essential support across the employee lifecycle. Working closely with colleagues across HR & Finance you will play a supportive role in managing end-to-end payroll processes, maintain employee records, support benefits administration, and assist with onboarding and offboarding activities. You will play a key role in ensuring compliance with statutory requirements, maintaining data integrity within our HR and payroll systems, and providing excellent support to employees on Payroll and HR-related matters. This is an excellent opportunity for someone who enjoys working with data, thrives in a fast-paced environment, and is passionate about delivering a positive employee experience through efficient and accurate administration. Who We Are Looking For We are looking for a proactive and dependable individual with strong administration experience and a keen eye for detail. You will be comfortable handling confidential information, managing multiple priorities, and working collaboratively with other departments across the business. The successful candidate will demonstrate: Previous experience in a payroll, HR administration, or a People Operations role Strong understanding of payroll processes, statutory deductions, and payroll compliance requirements (desirable) Excellent attention to detail and data accuracy Knowledge of employee benefits administration, including pensions and other benefit schemes (desirable) Excellent organisational skills with the ability to prioritise workloads and meet deadlines A customer-focused approach and the ability to respond professionally to employee queries The ability to handle sensitive and confidential information with discretion Key Responsibilities Support the Payroll Lead with processing and managing end-to-end payroll, ensuring all employees are paid accurately and on time Administer salaries, wages, bonuses, and deductions, including benefits contributions Support the administration of employee benefits such as pensions and health schemes Support in preparing payroll reports, summaries, and data for audits and analysis Respond to employee queries relating to pay, deductions, and tax matters Support internal and external payroll audits Maintain up to date knowledge of system updates and advancements on our HRIS Issue contracts, offer letters, and changes to terms and conditions as required Maintain and update the HR/Payroll System: Ensuring employee records are accurate, up-to-date and compliant Support onboarding and offboarding processes, including preparing contracts and employee documentation Monitor, delegate and respond to queries in the HR inbox Support the wider HR Team with administrative duties as and when required About us Our Ambition For over 50 years, we've been dedicated to furnishing local homes with quality goods, staying true to our family values. Sterling is more than a business-it's a family, helping generations of families create homes they love. We aim to inspire homemakers with exceptional products, services, and shopping experiences that turn houses into proud homes. Our Vision In 1973, George Knowles Snr transformed an old mill in Tillicoultry into Scotland's largest and most innovative furniture and homewares showroom. Today, our flagship store continues to lead with a unique shopping experience, blending trusted expertise, cutting-edge trends, and home inspiration. Whether updating a room or redesigning a house, Sterling offers something for every style, space, and budget. Our Products Sterling Home stores and our revamped website bring together curated furniture, accessories, flooring, and interior designs, all organised by style to make shopping seamless. From sofas and beds to home accents and flooring, our products are built to last, offering function and uniqueness that allow you to refresh your home with ease. Our Stores Our rebranded Sterling Home concept stores offer a modern, striking design with black exteriors, inviting entrances, and inspiring interiors. Inside, room cubes showcase coordinated furniture, accessories, and finishes, creating relatable and stylish displays. Our expert team is ready to assist with designing and styling every aspect of your home, ensuring a personalized, enjoyable shopping experience. Sterling Home: quality, family, and inspiration under one roof. Here's what you can look forward to are our new Sterling Home colleague: Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health. Career Growth: Unlock development opportunities and grow your career with us. Secure Your Future: Boost your pension for a brighter tomorrow. Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our Boostworks Benefits portal. Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways. Convenient Perks: Complimentary electric car charging points. Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age. Excited to be part of our team? If you're ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you! We understand that searching for a new opportunity can be challenging, so we've made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome - whether that's inviting you to a pre-screen interview or letting you know that your experience isn't quite the right fit for us at this time. We are committed to responding to all applications within 7 working days, no matter the outcome.