Job Description - Sales Coordinator (HOT0BMXV)
Job Number:
HOT0BMXV
Work Locations
London Hilton on Park Lane, 22 Park Lane, London W1K 1BE
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
A new era begins at the London Hilton on Park Lane.
Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.
2023 marked the hotel’s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.
Annual Salary: £26,120.64
Benefits:
* 28 days paid holiday increasing with service
* Exclusive high-street discounts through Perks at Work portal
* Industry-leading Team Member discounts on hotel stays for you, your family, and friends
* Access to leadership and development programmes through Hilton University
* Exceptional career opportunities and wellbeing programmes to help you thrive in the workplace
* Reward programmes, incentives, and team member recognition, as well as long service awards
* 50% off in Hilton restaurants and bars (subject to individual outlets)
* Refer a Friend Scheme
* Uniforms provided and laundered free of charge
* Free meals on shift
What will I be doing?
As Sales Coordinator, you will support the Sales team through administrative tasks, customer service, and sales lead development to foster future and repeat business. Your responsibilities will include:
* Identify new contacts, develop sales leads, and respond to sales opportunities to maximise revenue
* Understand fully the hotel amenities, packages, and promotions
* Generate and develop sales leads and contact potential clients to build business relationships
* Produce quotations and written confirmations for clients
* Produce accurate and timely reports for the Sales Director and senior management, including appointments, calls made, and business leads
* Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
* Arrange and carry out hotel show rounds
What are we looking for?
* High level of IT skills, including Excel, PowerPoint, and Word
* Proactive approach to meeting deadlines and targets
* Excellent organisational and administrative skills
It would be advantageous to demonstrate the following capabilities:
* Previous experience in a sales role
* Relevant degree in sales or business from an academic institution
EVERY JOB MAKES THE STAY.
At Hilton, it matters where you stay, but the stay is only one side of the story.
We recognize that it takes many roles to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.
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