There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales PURPOSE To provide HR administration and systems support across all transactional processes from colleague recruitment to the leaver process for the HR team, colleagues and line managers. KEY ACCOUNTABILITIES Take ownership of all HR administrative tasks across the full colleague lifecycle-from onboarding to offboarding-ensuring accuracy, timely completion, and full compliance with GDPR and Right to Work legislation. Maintain and update employee records, HR databases, and internal systems, Process new starters and contract changes within the HR and Payroll system, following established Company authorisation procedures. Support the preparation, issuing, and secure filing of contracts and letters relating to colleague contractual changes. Coordinate Occupational Health referrals for new starters. Provide support through the MyView inbox, including resetting passwords, responding to rota and holiday queries, and resolving basic system issues. Manage the HR invoicing process, including raising purchase orders (POs) through Dynamics. Provide administrative support for Employee Relations cases by logging and storing documents, preparing and issuing templated letters, and handling reference requests for former colleagues. Run scheduled reports for the Payroll Team and follow up with stores where required to ensure timely actions. Maintain an up-to-date Company organisation chart. Produce monthly HR data and reports, including information on secondments, promotions, leavers, new starters, long-service colleagues, hardship loans, and the Store Manager Health Care Plan. Deliver first-line support and advice for queries received via the HR inbox and Halo ticketing system. PEOPLE Ensure a positive experience for our line managers and colleagues providing excellent service at all times, responding to all tasks in a timely and efficient manner (at least in line with agreed SLAs) Liaise positively with all internal and external stakeholders to uphold the reputation of the HR function and Topps Group Supporting the wider HR team with internal administration processes including document storage, filing, scanning and reporting in line with GDPR RISK/ PROCESS Day to day administration of HR activities in line with agreed policies, SLAs and legislative requirements Processing new starters, contract changes and leavers in line with Company authorisation procedures What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 20% of your base salary). Then there's a, generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.