Overview
You're a talented Centre Manager or Assistant Manager. Join us and help deliver an expert mobile tyre fitting service to our customers at home, work or elsewhere, operating from our Hub. Your skilled support to our team of Tyre Fitters and Technicians will give you the chance to use your technical ability, and you'll also spend time with our customers, delivering a great customer-first experience face to face.
You will ensure Hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub. Acting as a mentor to the existing technician team, supporting the delivery of a high quality and cost-effective service, you will follow processes and procedures, whilst adhering to the legal framework and health and safety requirements. A positive and effective ambassador of the company, you\'ll be a great coach and take a keen and supportive interest in your team.
Responsibilities
* Ensure Hub vehicles and team members are on the road promptly and efficiently
* Oversee goods in, and opening and closing the Hub
* Act as a mentor to the technician team, supporting the delivery of a high quality and cost-effective service
* Follow processes and procedures, adhering to legal, health and safety requirements
* Be a positive and effective ambassador of the company, providing coaching and support to the team
* Contribute to a customer-first experience through direct interaction with customers
Qualifications and experience
* Have experience of working within a management or supervisory role
* Be computer literate and able to communicate clearly both verbally and in writing
* Be capable of identifying training needs and developing team members
* Have experience of working in a customer focused environment
* Have a full driving licence with no more than 6 points held for at least 12 months
* Working hours 44 hours per week, 5 day week, working every other weekend
* Have the skill to conduct interviews face to face
Join us
Join us and enjoy working with a national chain offering industry leading recognised training linked to your skills and experience. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits.
Benefits
* Holiday and contributory company pension
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 50% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on groceries, holidays, insurance, days out, restaurants and more
* Employee wellness programme offering free, independent, confidential support and counselling 24/7
* Trade Price Bike Scheme – buy one bike per year from a range of bikes at substantial discounts
* Life assurance
* Uniform
* Option to join Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream – financial planning app with access to up to 30% of pay as you earn
* Health Cash Plan – cashback for healthcare costs and access to wellbeing services
We\'re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We\'re the UK\'s leading retailer of motoring and cycling products and services, and the UK\'s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\'d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\'re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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