Shift Pattern
5 days out of 7, with two consecutive days off during the week. Weekend working is required.
Company Overview
We are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars. At Motorpoint, we share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. Our values are PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER we bring our mission to life.
Responsibilities
* Meet, greet and build a natural rapport with customers arriving at store
* Deliver a no-pressure sales service to customers to identify and anticipate needs
* Complete face-to-face quotes on chosen and recommended vehicles in line with customer's needs
* Upsell relevant products and finance where relevant
* Complete the handover process with customers ensuring a high level of customer service
* Liaise with other key departments to ensure our customers receive outstanding levels of service, whilst managing their expectations
Qualifications
* A full UK driving licence is essential
* A proven track record of sales or excellent customer service
* Experience in a sales environment or working to targets would be beneficial
* Experience selling financial products would be beneficial however training will be provided
* Ability to establish rapport and build relationships with customers quickly
* Ability to be flexible as weekend work will be required
Benefits
* Paid time off every month to do something that makes you happy
* 28 days' holiday plus days off for your birthday, getting married, or moving house
* Additional holidays for length of service
* Long service awards
* Staff discount on cars and finance options
* Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform
* Smart Tech in partnership with Currys
* Cycle to work
* Pension
* Healthcare
* Enhanced Parental Leave
* Employee Assistance Programme (EAP)
* Vocational and personal development training courses
* Quarterly team socials
* Team feasts
* Scratch card rewards
* Sharesave scheme (SAYE)
* Plus much more!
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