Quality Manager Walsall Monday to Thursday 08:00 - 16:30 Friday 08:00 - 13:00 Join a well-established manufacturing business in the Black Country with a strong reputation for product quality, reliability, and customer satisfaction. Operating in a fast-paced, customer-driven environment, we are committed to maintaining the highest standards across all areas of production and quality assurance. Our client is looking for an experienced and time-served Quality Manager to lead their Quality Department. This is a key role for a proven professional with a strong background in both Quality Assurance and Quality Control, capable of driving standards across the business. The ideal candidate will combine deep technical expertise with excellent communication skills and a demonstrated ability to lead teams, manage processes, and maintain strong relationships with customers. Brief outline of duties Lead and develop the Quality team, including Engineers, Inspectors, and Technicians. Manage and maintain the Quality Management System (QMS) in line with ISO 9001 and customer-specific standards. Plan, conduct, and report on internal audits, ensuring all departments remain compliant and improvement opportunities are identified and actioned. Coordinate and host external and customer audits, ensuring a professional approach and successful outcomes. Carry out supplier audits and work with suppliers to ensure consistent quality and compliance. Se...