Healthcare Catering Manager Location: Warwick, CV34 5BW Hours of work: 40 Contract Type: Permanent This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. As Catering Manager, you'll support the Key Account Manager in driving the strategic direction of the full food service across the site, spanning retail outlets, back-of-house operations and patient feeding. Day-to-day, you'll take ownership of the smooth delivery of catering services, ensuring patients, staff and visitors receive high-quality food in a clean, safe and well-managed environment. This is a hands-on leadership role that requires both operational oversight and a commitment to continuous improvement, with a focus on service quality, team engagement and customer satisfaction. Job Description As Catering Manager, you'll work closely with colleagues, including the Retail Restaurant Chef Supervisor, Catering Duty Manager and Chefs to develop menus, boost retail performance and bring to life engaging merchandising that aligns with our 'Cutting Edge' marketing approach. When required, you'll deputise for the Key Account Manager, stepping confidently into leadership and maintaining momentum across the catering operation. This is a fantastic opportunity to lead a dynamic team, make a real impact on the daily experience of those on-site, and grow within a high-performing and supportive environment. Key Responsibilities Manage staffing levels and staff competence across all food services Maintain accurate records, including costings, training, and performance monitoring Supervise, train, motivate and ensure the welfare of the catering staff Allocate duties and ensure compliance with schedules and quality standards Plan and order food supplies using historical data and menu cycles Monitor stock and equipment, ensuring availability for service delivery Ensure high-quality, safe food service meets dietary, policy, and service standards Professional and Personal Competencies/Qualifications Previous catering experience required Basic Food Hygiene training provided and must be passed Occupational Health clearance is essential for the role The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com Please click on the following link for more information on this role: Job Description If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace To find out more about what we do click here - https://www.uk.issworld.com/