About The Role
At Chelmsford Star Co-operative Travel, we are dedicated to providing exceptional customer service across a variety of activities, including:
* Advising on and booking holidays
* Processing payments
* Maintaining workplace standards
Who we are looking for:
To be a successful candidate for this role, you will need:
* Leadership experience in sales or customer-focused environments
* Previous experience in a travel branch
* A confident, social, and vibrant personality
* The ability to collaborate with colleagues and customers
About You:
As a Travel Manager, you will motivate your team to deliver an unparalleled customer experience.
Your Responsibilities:
* Track and review sales performance, leading your team to achieve targets and performance indicators while fostering a high-performance culture
* Develop, coach, and train your team to support their career development and progression
* Create innovative strategies to increase sales and enhance customer engagement
* Take overall accountability for the branch
About Us
Chelmsford Star Co-operative Society Ltd was established in 1867, following a meeting of workers from a local ironworks, 23 years after the founding of the first Co-operative Society. We began trading in a small shop on Tindal Street, Chelmsford, and later merged with the Braintree and West Essex Co-operative in the late 1960s.
The Society provides goods and services throughout Mid Essex to both members and customers. Our family of businesses includes food, travel, funerals, and department stores.
Benefits:
* Twice-yearly commission bsed on branch performance.
* 28 days of annual leave (including bank holidays), pro-rated
* Auto-enrollment in our pension scheme
* Employee discounts across all Society trading divisions
* Flexible working hours
* Death-in-service benefit
* Free tea and coffee during breaks
Chelmsford Star Co-operative Society Ltd is committed to ensuring that our recruitment process is as fair and inclusive as possible for everyone.
#J-18808-Ljbffr