Job Description
Elevation Recruitment Group are supporting a well-established, multi-site manufacturing organisation in the search for a Quality Manager near Scunthorpe. This is a key leadership role responsible for ensuring the effectiveness, compliance, and continuous improvement of the site Quality Management System.
The successful candidate will play a critical role in driving a proactive quality culture, ensuring robust systems are in place to prevent defects, manage risk, and maintain customer confidence. The business are looking for a leader with strong people management skills as there will be a team reporting in.
Key Responsibilities
* Lead the implementation, maintenance, and continuous improvement of the Quality Management System in line with recognised international standards
* Develop and manage the internal audit programme
* Lead site preparation for external audits and ensure timely closure of any findings
* Ensure compliance with all relevant quality standards and internal procedures
* Oversee calibration and control of inspection and measurement equipment
* Manage customer complaints and non-conformance processes
* Lead root cause analysis and ensure effective, sustainable corrective actions
* Drive a preventative approach to quality, reducing repeat issues
* Ensure process documentation (e.g. process flows, risk assessments, control plans) remains accurate and up to date
* Support cross-functional teams in strengthening process capability and risk mitigation
* Promote the use of data-driven tools and statistical techniques to improve performance
* Act as the primary point of contact for quality-related matters with customers and suppliers
* Support supplier performance improvement and corrective action activities
* Provide quality input into new product introduction and change management processes
* Lead, develop, and performance manage the quality team
* Foster a culture of accountability, continuous improvement, and collaboration
* Identify and support development opportunities within the team
Skills & Experience Required
* Strong working knowledge of ISO 9001 and experience in highly regulated industries
* Experience with core quality tools (e.g. APQP, PPAP, FMEA, SPC, MSA, 8D)
* Proven experience in leading audits (internal and external)
* Strong problem-solving and root cause analysis capability
* Experience in a manufacturing or engineering environment
* Demonstrated leadership and team management experience
* Ability to influence cross-functional stakeholders