Overview
Job Description - Guest Service Agent (HOT0BXWP)
Guest Service Agent
Job Number: HOT0BXWP
Work Location: Hilton Cobham, Seven Hills Road South Cobham KT11 1EW
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Salary: £12.27 to £12.47 per hour + Service Charge (30 Hours a week)
Responsibilities
* You will join our Food and Beverage Team & Reception.
* You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.
* Provide friendly, positive, and proactive service to guests throughout their stay.
Qualifications & Qualities
* Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals?
* Excellent communication and interpersonal skills.
Benefits & Rewards
* Free and healthy meals when on duty
* Grow your career with personal development programmes designed to support you at every step of your career
* Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Additional information
* You will join our team Food and Beverage Team & Reception
* Every job makes the stay for our guests by delivering consistent, high-quality service
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