We’re Hiring! Join Our Friendly and Supportive Team
Are you looking for a role where your voice matters, your ideas are heard, and your growth is supported?
At HomeLet, we’re on a mission to make renting easier for everyone involved – tenants, landlords, and letting agents. We’re proud to deliver great customer service and are looking for caring, motivated people to join us.
With over 30 years of experience, HomeLet is one of the UK’s top tenant referencing and insurance providers. We’re part of the PIB Insurance Group, and based in Lincoln, with a team of over 300 passionate colleagues. Together, we support the UK’s busy rental market and have helped over a million tenants in the last three years. We pride ourselves in providing fast, accurate and reliable products, to tenants, landlords and letting agents.
What will I be doing?
Motivate and inspire the team to achieve targets through effective leadership, utilising the employee engagement survey and staff morale survey to demonstrate improvement.
Recognise training needs for individuals and coach and develop the team to deliver their optimum performance, targets and increased productivity.
Hold effective and developmental monthly 1 to 1 meetings which include setting and monitoring SMART objectives.
Facilitate motivational and inspirational team huddles/team meetings to discuss current issues, provide updates and to build and motivate the team to work as one unit.
Ensure that team members are kept up to date with product and procedure changes and are informed of the objectives and standards expected by the company.
Identifying and resolving issues within the team, addressing complaints, and ensuring smooth operations.
This is an office based role at our head office in Lincoln.
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REF-(Apply online only)