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Call centre team leader job description

A Call Centre Team Leader is a crucial role in the customer service industry. The primary responsibility of this role is to manage and supervise a team of call centre agents, ensuring they provide the highest level of customer service via telephone, email, and live chat. They are responsible for monitoring agents' performance, providing training and feedback, and driving the team to meet and exceed their targets. In addition, they often handle customer escalations and help resolve complex queries. The job requires excellent communication and leadership skills, a strong customer focus, and a problem-solving mindset. Prior experience in a call centre or a customer service environment is often required.Here are the cities with the most job offers for Call centre team leader: Leicester Leeds Billericay Harlow London.The average salary is £32,000.List of companies recruiting Call centre team leader: Adecco.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 88 job offers for Call centre team leader.

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Average salary Call centre team leader

£28,000
average salary
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Contracts

Call Centre Team Leader

Belfast Brook Street Call centre team leader
£26,000 a year
05 April - Brook Street Recruitment is recruiting a team leader on behalf of our call centre client Key Responsibilities …
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Call Centre Team Leader

Leeds OA Call centre team leader
£10,000 - £40,000 a year
24 April - Are you an experience Call Centre Agent looking for an exciting and new opportunity? Would you like to work with a friendly and ambitious …
Read more jobleads.co.uk

Claims Call Centre Team Leader

Contact Centre Monthly Call centre team leader
£10,000 - £40,000 a year
24 April - Claims Call Centre Team Leader UK home based remote working £27,500 Do you have experience as a …
Read more jobleads.co.uk

Contact / Call Centre Team Leader

Northampton Permanent Call centre team leader
24 April - All About Recruitment Ltd is currently recruiting for a Full Time Permanent Contact Centre / Call Centre Team …
Read more adzuna_dynamic_uk_organic

Call Centre Team Leader

London CCA Recruitment Group Call centre team leader
£40,000 - £60,000 a year
23 April - Role: Call Centre Team Leader Location: Camden, London Salary: £34,000 & competitive bonus scheme …
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Call Centre Team Leader

Northampton Permanent Call centre team leader
£28,000 a year
21 April - All About Recruitment Ltd is currently recruiting for a Full Time Permanent Call Centre Team Leader to work …
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Call Centre Team Leader

Permanent CCA Recruitment Group Call centre team leader
20 April - Role: Call Centre Team Leader Location: Camden, London Salary: £34,000 & competitive bonus scheme …
Read more clicktohired.com_feed

Call Centre Team Leader

London Permanent Osborne Appointments Call centre team leader
£2,080 a month
17 April - Are you an experience Call Centre Agent looking for an exciting and new opportunity? Would you like to work with a friendly and ambitious …
Read more talent.co.uk_bulk_direct

Call Centre Team Leader

Rastrick Permanent AVANT RECRUIT Call centre team leader
12 April - Call Centre Team Leader We're looking for a dynamic, enthusiastic, motivating Team …
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Call Centre Team Leader

Kenton Temporary Osborne Appointments Call centre team leader
11 April - Are you an experience Call Centre Agent looking for an exciting and new opportunity? Would you like to work with a friendly and ambitious …
Read more cv-library.co.uk

Call Centre Team Leader

Edgware Permanent Osborne Appointments Call centre team leader
11 April - Are you an experience Call Centre Agent looking for an exciting and new opportunity? Would you like to work with a friendly and ambitious …
Read more clicktohired.com_feed

Call Centre Team Leader

Belfast Permanent Brook Street Call centre team leader
09 April - Job Description Brook Street Recruitment is recruiting a team leader on behalf of our call centre client Key …
Read more talent.co.uk_bulk_direct

Call Centre Team Leader

Marriott Call centre team leader
03 April - N Position Type Non-Management POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. … Contact appropriate …
Read more en.wizbii.com

Maintenance Call Centre Team Leader

Billericay CMS - Recruitment Call centre team leader
£40,000 - £60,000 a year
02 April - Maintenance Call Centre Team Leader Billericay / Basildon Start ASAP Monday to Friday 08:00- 17:00 £23,000- …
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Call centre team leader

London Page Personnel Sales Call centre team leader
£100,000 - £125,000 a year
30 March - Job Description The responsibilities required from the call centre team leader are to: * Lead and manage a …
Read more jobleads.co.uk

Call Centre - Team Leader

London Burton Bolton & Rose Recruitment Services Ltd Call centre team leader
£100,000 - £125,000 a year
29 March - Some of your duties will include: * - Managing all aspects of the customer service administration function and supervising small team * - Providing hands-on, …
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call centre team leader

London Permanent Page Personnel Call centre team leader
02 November - Job Description The responsibilities required from the call centre team leader are to: 3. Lead and manage a …
Read more talent.co.uk_bulk_direct
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Other job titles
Customer service advisor jobs Customer service assistant jobs Customer assistant jobs
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Call Centre Manager

Tidworth Permanent Aspire Defence Services Ltd Call centre manager
25 April - Are you a natural leader that has a talent for inspiring teams? … As the Call Centre Manager, you will …
Read more clicktohired.com_feed

Customer Service Team Leader

Peterborough Adecco Customer service team leader
£10,000 - £40,000 a year
24 April - Based in the town centre, in a modern and welcoming office, our client - a growing utilities company - are looking for a customer service team …
Read more jobleads.co.uk

Call Centre Lead

Essex CMS - Recruitment
£10,000 - £40,000 a year
24 April - Team Leader - Inbound call centre Billericay / Basildon Start ASAP 23.5k (1 year fixed term contract). …
Read more jobleads.co.uk

Care Coordinator Team Leader

Bracknell Bucks & Berks Recruitment PLC Care coordinator
£26,000 a year
24 April - If you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role …
Read more totaljobs_uk_mp3

Customer Service Assistant

Great Stukeley Fleet Assist Ltd Customer service assistant
£10,000 - £40,000 a year
24 April - In a Customer Service environment * Good knowledge of a booking process * Excellent attention to detail * Strong communication skills, written and verbal * Team …
Read more jobleads.co.uk

ENERGY SALES ADVISOR

Watt Utilities Ltd Energy sales advisor
£10,000 - £40,000 a year
24 April - As a member of the Energy Sales Team you will be trained to price business contract renewals and new acquisitions using supplier pricing portals and manual …
Read more jobleads.co.uk

Customer Service Team Leader

Borehamwood Smart10 Ltd Customer service team leader
£10,000 - £40,000 a year
24 April - Job Title: Customer Service Team Leader Salary: £32,000 – £34,000 pa Location: Borehamwood Contract: Permanent, Full Time Hours: 40 hours …
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Customer Service Team Leader

Borehamwood Smart10Ltd Customer service team leader
£10,000 - £40,000 a year
24 April - Job Title: Customer Service Team Leader Salary: GBP32,000 - GBP34,000 pa Location: Borehamwood Contract: Permanent, Full Time Hours: 40 hours …
Read more jobleads.co.uk

Claims and Customer Service Team Leader

Warrington ABL 1Touch Customer service team leader
£10,000 - £40,000 a year
24 April - Are you an enthusiastic leader of a team? Are you able to remain calm and adapt in changing circumstances? Working hours are 8am – 5pm or 9am …
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Llyn Tegid Foreshore Supervisor / Goruchwylydd Blaendraeth Llyn Tegid

Bala Snowdonia National Park Authority Supervisor
£10,000 - £40,000 a year
24 April - Accurately * An awareness of water safety issues * Good communication skills * Good local knowledge * A full, valid driving licence Other organisations may call …
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Contact Centre Team Leader

Sunderland Gentoo Group Contact centre team leader
£10,000 - £40,000 a year
24 April - Last year Gentoo’s Customer Support teams answered over 200,000 calls at our busy contact centre, based at our head offices …
Read more jobleads.co.uk

Customer Service Team Leader

Harlow Permanent Customer service team leader
£27,000 - £29,000 a year
24 April - Are you an experienced customer service or operational service delivery team leader or supervisor, looking for their next role? Do you have …
Read more adzuna_dynamic_uk_organic

Business Service Team Leader – Harlow – Salary DOE

Harlow Permanent Get Staff Service team leader
24 April - Business Service Team Leader – Harlow – Salary depending on experience Business Service Team Leader …
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