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Head of people & culture

York (North Yorkshire)
National Care Group Limited
Head of people
Posted: 24 April
Offer description

Head of People & Culture

Salary: Competitive Salary

Working Hours: 37.5 hours per week

Location: Home-based (national role with regular travel and overnight stays), head office locations including Accrington and Daventry.


We are now looking for a Head of People & Culture to play a pivotal role in shaping our people strategy and driving a values-led, inclusive and high-performing culture across the organisation.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We Won Specialist Care Provider 2025! - National Care Group in the large group category at the National Care Awards!

What’s in it for you?

At National Care Group, our colleagues are at the heart of everything we do. We’re proud to support people to live their best life possible, and we know that starts with creating a workplace where our colleagues feel valued, supported and able to do their best work.

We offer a competitive salary and comprehensive benefits package, alongside flexible home working that helps you balance work with life outside of it. This role provides variety and connection – with regular visits to our care homes and time spent working from our central offices in Daventry and Accrington, ensuring you stay close to the people, colleagues and services you support.

You’ll be joining an organisation with a strong sense of purpose, where your expertise will genuinely make a difference. We invest in our colleagues’ development, encourage collaboration and value inclusive, down-to-earth leadership. Whether you’re working from home, on site or visiting services, you’ll be trusted to work flexibly while remaining visible, connected and impactful.

If you’re looking for a role where professional challenge meets meaningful work, and where flexibility comes with purpose, this could be the role for you!

About the role

Reporting to the Chief People Officer, you will lead key people and culture initiatives at a national level, working closely with our Executive team, Regional Directors and Heads of Support Functions. You will provide strategic leadership across colleague engagement, employee relations, wellbeing, inclusion and organisational development, while managing and developing our People & Culture Partners and Advisors.

This is a highly visible role with real influence, offering the opportunity to shape how we attract, engage, develop and retain colleagues in a complex and rewarding sector.

Key responsibilities include:

* Developing and delivering a people and culture strategy aligned to our mission, values and corporate objectives
* Leading initiatives to enhance colleague experience, engagement and wellbeing
* Driving a strong, values‑based and inclusive culture across services and support functions
* Overseeing employee relations activity and partnering with operational leaders to foster positive outcomes
* Working in partnership with Talent Development on leadership development, succession planning and organisational effectiveness
* Using people data and insights to inform decision‑making and measure impact
* Ensuring high standards of compliance with UK employment law and best practice
* Acting as a trusted senior advisor to leaders and deputising for the Chief People Officer when required

About you

You will be an experienced and credible people leader, with:

* Significant experience in a senior HR / People role, ideally within social care, healthcare or a values‑driven organisation
* Strong working knowledge of UK employment law, Employment Rights Act 2025 reforms and workforce best practice
* A proven track record of driving culture change, engagement and inclusion
* Excellent stakeholder management skills and the ability to influence at senior level
* The confidence to work with data and insight to shape strategy
* A genuine passion for social care and improving the working lives of colleagues


Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!

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