Job Description
Job title: Spa & Leisure Fitness Instructor.
Position reports to: Assistant Spa & Leisure Manager and Head of Spa & Leisure.
Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF
Hours of Work: 40 hours per week
Salary: Over 21, £12.30 per hour
Benefits:
* Apprenticeship and other development opportunities.
* Share of Tronc.
* Hospitality Rewards platform.
* Employee Assistance Program.
* Free meals on duty.
* Refer a friend bonus.
* Free golf for yourself and discounted rates for friends and family.
* Uniform provided.
* Food and Beverage Discount at our hotel of 20%.
Aldwark Manor Estate is a privately owned hotel with golf, nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury hotel offers a complete escape for both business and leisure guests and is a popular wedding venue.
The hotel has undergone major renovations recently, including bedrooms, restaurant, lounges, and public areas. New spa, leisure facilities, meeting rooms, and additional bedrooms are opening soon, with the leisure facilities opening later this year and the new spa, bedrooms, and meeting space opening in 2026.
Our values: "Never be ordinary" in our product, quality, or people, with the aim of being "Always Aldwark" in meeting our guests' and team’s expectations.
We are seeking an experienced and motivated team member passionate about health and fitness, strong, team-oriented, and driven for excellence to join our team in this exciting new position.
Main purpose of the role: To welcome Spa & Leisure guests, maintain high standards in the spa and leisure areas, and deliver high-quality fitness classes.
Main duties include:
* Providing high levels of customer service from pre-arrival to departure for residents and leisure guests.
* Maintaining gym standards and encouraging safe and effective use of equipment.
* Ensuring all fitness equipment is clean and in proper working order.
* Assisting with guest meet and greet, spa orientation, check-in/out, payments, and inquiries at the spa reception.
* Maintaining hygiene, cleanliness, and tidiness in the leisure area.
* Following opening and closing procedures.
* Assisting with cleaning and light maintenance of equipment.
* Maintaining personal hygiene standards.
* Monitoring and controlling pool standards as per maintenance manual.
* Handling cash and cashing up at the end of shifts.
* Conducting pool and spa tests and taking corrective actions if needed.
* Providing refreshments to spa, hotel, and leisure guests.
* Ensuring adequate provision of towels, robes, and slippers for guests and residents.
* Checking and maintaining cleanliness of changing rooms and laundry procedures.
* Performing poolside checks and ensuring equipment functionality.
This list is non-exhaustive; additional duties may be assigned by management. The company reserves the right to amend this job description as business needs evolve.
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