Purpose
The HR Officer will play a key role in supporting the HR Business Partner in the delivery, coordination, and continuous improvement of the HR function. Acting as a first point of contact for HR-related queries to provide proactive HR support across the employee lifecycle to ensure smooth HR operations and contribute to a positive employee experience.
Key Responsibilities
* Coordinate and manage the full recruitment process including advertising, shortlisting, scheduling interviews and preparing offer documentation.
* Manage onboarding processes for new starters, ensuring compliance and a smooth transition into the organisation and deliver engaging inductions.
* Maintain and report contractor hours to the agencies for approval and payment purposes.
* Support in employee relations matters, including notetaking, investigations and facilitating hearings while maintaining confidentiality.
* Lead on compliance adherence and make recommendations in line with best practice.
* Provide advice and guidance to managers and employees on HR policies, procedures and best practices.
* Assist with absence and attendance management, ensuring policy compliance and record management.
* Support the planning of employee training and development initiatives.
* Coordinate and conduct probation review meetings with managers to assess performance and development needs.
* Conduct exit interviews and provide feedback to help inform retention and employee engagement strategies.
* Ensure all employee data and records (e.g., sickness, benefits, personal details, employment changes, maternity/paternity leave) are updated and maintained accurately in HR systems.
* Provide flexible support across the HR team, covering for colleagues where necessary and adapting priorities to meet team objectives.
* Undertake any other HR-related duties as required to support the wider business objectives.
Key Performance Measures
* Timely and accurate delivery of recruitment, onboarding, and other HR administration.
* Positive feedback from employees and managers on HR support provided.
* Compliance with internal HR processes and employment legislation in a timely and accurate measure.
* Timely and professional resolution of HR queries and issues.
* Support and delivery of HR initiatives aligned with business goals.
Knowledge, Education, Skills and Experience
Knowledge:
* Proficient in Microsoft Office, particularly Excel, Outlook, and Word.
* Sound understanding of UK employment law and HR best practices.
* Working knowledge of HRIS or employee database systems is desirable.
* Experience handling confidential and sensitive information with discretion.
Education:
* CIPD Level 5 qualification or working towards it.
* Degree in Human Resources, Business Administration, or a related field (desirable).
Skills and competencies required:
* Strong attention to detail and accuracy.
* Excellent planning, coordination, and organisational skills.
* Strong verbal and written communication skills.
* Ability to work independently and collaboratively within a team.
* Professional, approachable, and customer-focused demeanour.
* Able to manage multiple tasks and prioritise effectively in a busy environment.
* Integrity, reliability, and a strong sense of confidentiality.
Professional experience:
* Prior experience in an HR Officer, HR Assistant, or HR Administrative role.
* Experience in a manufacturing or operational environment is advantageous but not essential.
* Exposure to generalist HR activities across the employee lifecycle.
Other material requirements
* Flexibility to work additional hours occasionally to meet business needs.
* Occasional travel to other sites may be required.
What we offer
* 25 days holiday plus UK bank holidays.
* Generous employer pension contributions.
* Early finish on Fridays.
* Cycle to work scheme.
* Life assurance.
* Simply Health - including 24/7 GP services, dental, and optician support (with optional enhancements for family members)
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