About Carecentre.io
Carecentre.io is a UK-based SaaS platform built specifically for the care sector. We help care providers bring everything together — people, processes and culture — in one connected system.
Our platform supports care homes with:
* Intelligent staff management and rota planning
* Time & attendance and payroll readiness
* HR management, onboarding and document control
* Employee engagement, communication and recognition
* Sales and profile tools to help care homes grow
Carecentre.io is already being used by care homes across the UK, and we are now scaling our commercial team to support further growth.
🌐 Website: https://carecentre.io
The Role
We are looking for a confident, commercially minded SaaS Sales Executive who can own the customer journey end-to-end — from prospecting and demos to onboarding and post-onboarding reviews.
This role is suited to someone who enjoys consultative selling, building relationships, and helping customers succeed after they sign up.
Key Responsibilities
🔹 Sales & Growth
* Manage the full sales cycle: outreach → discovery → demo → close
* Proactively prospect care homes via cold calling, email and follow-ups
* Deliver tailored product demos to decision-makers
* Convert free profile features into paid subscriptions
* Maintain accurate sales pipeline and activity tracking in CRM
🔹 Customer Onboarding & Reviews
* Lead onboarding for new customers after sign-up
* Support care homes through setup and early usage
* Conduct post-onboarding review calls to ensure adoption and satisfaction
* Identify upsell, expansion and referral opportunities
* Collect customer feedback, testimonials and reviews where appropriate
🔹 Collaboration & Improvement
* Work closely with marketing and product teams to improve messaging and demo flows
* Share customer insights, objections and feature requests internally
* Contribute to improving sales scripts, onboarding processes and playbooks
What We’re Looking For
Essential
* 2–4 years experience in B2B SaaS or technology sales
* Confident running discovery calls, demos and closing deals
* Comfortable with cold calling and outbound prospecting
* Strong communication, negotiation and relationship-building skills
* Experience using CRM systems
* Able to work independently in a remote-first environment
Preferred (but not mandatory)
* Degree in Business, Marketing, Management, or a related field (e.g. Business & Marketing BA/BSc)
* Experience selling to care homes, healthcare, or regulated industries
* Experience with customer onboarding or account management
* Understanding of subscription-based SaaS models
Salary & Benefits
* Salary, incentives and bonuses will be discussed and agreed based on experience and performance
* Performance-driven progression opportunities
* Remote-first working culture with flexibility
* Direct access to founders and leadership
* Opportunity to grow into Senior Sales or Leadership roles