The Belfry Hotel & Resort is an
award-winning hotel, home to 300+ luxurious bedrooms and suites, several
restaurants and bars, events and meetings spaces, a leisure club and spa. Our
three golf courses, including The Brabazon, are recognised as world-class, and
home to this year’s Betfred British Masters. Whether you're drawn to our iconic
golf courses, the serenity of the spa, the excitement of guest services, or our
behind-the-scenes operations, there's a place for you in our vibrant team.
We are writing a new and exciting
chapter in the history of The Belfry. A major expansion and renovation project
has begun at our resort, due for completion in Autumn 2025. With a substantial
investment in excess of £80 million, we are enriching our resort including the
addition of a new event space, The Masters Suite, 149 extra bedrooms, a
state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as
we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best
Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our
journey as we unveil a new and unparalleled resort.
Sales
Joining the sales team offers a dynamic and fulfilling
experience, recognised as the Best Sales and Marketing Team. Our fast-paced
environment adopts personal and professional growth, with a focus on
exceptional service and maximising potential. The team specialises in
conference and events sales, special events, and golf sales, offering diverse
opportunities. The Belfry Hotel & Resort provides an exceptional venue for
career advancement.
About the
role:
As a
Corporate Golf Sales Executive your role is to sell, manage and upsell The
Belfry’s golf facilities to their full potential, maximising all revenue opportunities
to grow green fee and resort revenue, achieving targets and building client
relationships.
You will
also be responsible for:
·
Coordinate all
event details prior to the event taking place.
·
Proactive calling
of lapsed business, new sales leads, monthly challenge targets
·
Assisting with
monthly sales reports to ensure that these are filled in by the deadline.
·
Ensuring SOP
procedures are maintained to ensure cancellation charges are retrieved
·
Ensuring all group
business is contracted and in line with the company SOP
·
Assist with the
daily business review to include events entered, status change, cancellation
and turn-down
·
Ensuring Incoming
enquiries are priced according to the availability and demand of the golf
course along with overall hotel demand.
·
Assisting with the
development of golf offering and rates for residential golf business
·
Assisting with
conducting regular competitor analysis to within the following sectors
·
Conduct client
show rounds and maximising revenue
·
Handle all
telephone enquiries in accordance to the 59Club Test call crib sheet and SOP
·
Assist in managing
and development of the golf database
About you
The ideal candidate will have a good knowledge of golf and can play at a
good level, so they can advise clients when making sales.
In addition, you will be:
·
Methodical
- accurate and and able to work on own initiative, with outstanding attention
to detail.
·
Excellent
with both verbal and written communication skills.
·
Computer
literate, with experience of hotel PMS. i.e. Delphi & Opera.
·
Sales
focused and enthusiastic, with excellent customer service skills.
·
Flexible
and capable of working well within a team.
Belfry
Benefits
Learning
& Development
We
inspire and develop our team through on-the-job coaching & mentoring,
in-house training and provide access to our online learning platform, The
Belfry Campus. We offer apprenticeships in a host of subjects delivering
nationally recognised qualifications to help advance careers, and our LEAD
development programme empowers and inspires our teams to grow from Team Member
through to Executive roles. We aim to promote internally where possible,
nurture ambition and ensure all our team looking to progress have development
plans in place, to support you to achieve your potential.
Wellness
We
prioritise your wellbeing with discounted gym memberships and wellness
programmes for personal growth. Partnering with The Burnt Chef Project, we
offer mental health support and access to funded counselling. Our healthcare
schemes include life assurance, 24-hour GP services, and health cash-plans,
while our Menopause Support programme provides tailored assistance. With
Wagestream access, you can easily track earnings, manage savings, and access
wages on your terms, promoting financial wellness. Our Cycle2Work scheme
supports sustainable travel for environmental and team wellbeing.
Showing
our appreciation
We
appreciate our team with our annual Belfry Awards, long service recognition,
and extra holidays for loyalty and team events. Enjoy discounts at our resort's
restaurants, bars, spa, and golf, for you and your friends & family. Access
to Perkbox provides discounts & vouchers for everyday use plus on the spot
rewards for your hard work. We provide free parking, a subsidised taxi service,
and complimentary meals during shifts.
Making a
difference
We are
committed to sustainability and are proud of our Silver Award from Green
Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands,
prioritises giving back to our local community and protecting wildlife. We
integrate ESG into everything we do, from charity initiatives, raising over
£20,000 last year, to golf course maintenance. We track charitable work at
personal, departmental, and resort-wide levels to showcase our community
contributions.
Our Values
Working
here is more than ‘just a job’: we are a community that values each
individual’s contribution and growth, whilst supporting each other’s success -
regardless of department or role. Our Belfry Beliefs – Make a Difference, Own
Our Actions, Better Together, and Deliver Every Day – aren't just words;
they're the foundation of our culture and the essence of who we are.
If you're
seeking a place where you can contribute, grow, and have a lasting impact –
then the Belfry Hotel & Resort is the place for you.