The Belfry
Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms
and suites, several restaurants and bars, events and meetings spaces, a leisure
club and spa. Our three golf courses, including The Brabazon, are recognised as
world-class, and home to this year’s Betfred British Masters. Whether you're
drawn to our iconic golf courses, the serenity of the spa, the excitement of
guest services, or our behind-the-scenes operations, there's a place for you in
our vibrant team.
The Belfry
has undergone a major expansion and renovation with an investment of over £80
million, marking a new and exciting chapter in our history. The resort has been
transformed with the addition of The Masters Suite, a stunning new event space,
149 additional bedrooms, a state-of-the-art leisure club and a host of other
enhancements that elevate the Belfry experience like never before.
We believe in taking care of
our team just as much as we do our guests. That's why we were named in the 2024
Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best
Employer. So, join us on our journey as we unveil a new and unparalleled
resort.
The Sales Team
The Belfry Hotel & Resort Sales Team won the
miaList Best Sales and Marketing Team, a testament to their excellent customer
relationships and results-driven work ethics. Our sales office is a fast-paced,
supportive environment, with people who are passionate about delivering great
service and achieving their potential.
About the role
You will be responsible for supporting the sales
team to achieve their targets in line with budget. The successful
applicant will support the team by undertaking day to day enquiry handling and
event co-ordination, ensuring The Belfry standards are maintained.
Duties include:
Achieving sales targets in line with M&E
budget. You will be responsible for:
* SLAs for all stages of enquiry to contract
* Communication of up to date pricing strategy to the team
Managing the sales team, including:
* Supervising the enquiry handling process to ensure effective
conversion rate
* Monitoring event sales co-ordinators performance and work load
capacity
Analysing sales activity to inform business
decisions by:
* Providing regular financial reports to senior sales team (Daily
& Weekly)
* Contributing to budgeting process
* Overseeing client contracts and paperwork to ensure compliant and
up to date for events
About you
We are looking for a Senior Sales Executive who
has;
* Worked within a hotel events department for a number of years
* Experience with Delphi, Opera and Excel
* Experience within a large conference hotel
* Drive to deliver exceptional customer service to all clients at all
times
* Proven success in delivering individual conversion targets
* Had responsibility for SLAs for all stages of enquiry to contract
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job
coaching & mentoring, in-house training and provide access to our online
learning platform, The Belfry Campus. We offer apprenticeships in a host of
subjects delivering nationally recognised qualifications to help advance
careers, and our LEAD development programme empowers and inspires our teams to
grow from Team Member through to Executive roles. We aim to promote internally
where possible, nurture ambition and ensure all our team looking to progress
have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym
memberships and wellness programmes for personal growth. Partnering with The
Burnt Chef Project, we offer mental health support and access to funded
counselling. Our healthcare schemes include life assurance, 24-hour GP
services, and health cash-plans, while our Menopause Support programme provides
tailored assistance. With Wagestream access, you can easily track earnings,
manage savings, and access wages on your terms, promoting financial wellness.
Our Cycle2Work scheme supports sustainable travel for environmental and team
wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry
Awards, long service recognition, and extra holidays for loyalty and team
events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for
you and your friends & family. Access to Perkbox provides discounts &
vouchers for everyday use plus on the spot rewards for your hard work. We
provide free parking, a subsidised taxi service, and complimentary meals during
shifts.
Making a difference
We are committed to sustainability and are proud of
our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning
550 acres in the Midlands, prioritises giving back to our local community and
protecting wildlife. We integrate ESG into everything we do, from charity
initiatives, raising over £20,000 last year, to golf course maintenance. We
track charitable work at personal, departmental, and resort-wide levels to
showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that
values each individual’s contribution and growth, whilst supporting each
other’s success - regardless of department or role. Our Belfry Beliefs – Make a
Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't
just words; they're the foundation of our culture and the essence of who we
are.
If you're seeking a place where you can contribute, grow, and have
a lasting impact – then the Belfry Hotel & Resort is the place for you.