Littelfuse is a diversified industrial technology manufacturing company headquartered in Chicago, Illinois, that supplies industrial, transportation, and electronics markets worldwide. We are currently looking for a Quality Manager at our Chippenham, UK site to lead and integrate Manufacturing Quality, Product Quality, and Quality Management Systems.
Key Responsibilities
* Lead and maintain the site Quality Management System (QMS), ensuring compliance with ISO 9001 and other relevant standards.
* Partner with Manufacturing and Engineering teams to develop and maintain Quality Plans, Control Plans, and FMEAs, supporting yield improvement, process capability, and defect reduction initiatives.
* Embed quality requirements throughout new product development, supporting design for manufacturability, quality, and reliability during transfer to production.
* Drive internal audits, corrective actions, and continuous improvement activities across the site.
* Monitor and report on product quality performance, customer complaints, non-conformances, and Cost of Poor Quality (CoPQ) metrics to identify and implement improvement opportunities.
* Oversee incoming and outgoing product quality, including supplier quality management activities.
* Lead customer complaint investigations and facilitate cross‑functional 8D problem‑solving teams to identify root causes and implement corrective and preventive actions.
* Ensure compliance with the Quality and Business Continuity Management requirements within the Littelfuse Operating System.
* Define and maintain qualification and QA sampling plans for new and existing products.
* Conduct Quality Gemba walks and manage the non‑conformance process.
* Prepare internal and customer‑facing quality reports, including 8D reports.
* Maintain integrated quality documentation, records, and management systems.
* Track KPIs, analyze trends, and provide regular reports to leadership and regulatory bodies.
* Coordinate external audits, certifications, and regulatory inspections.
* Ensure effective communication of quality expectations throughout the organization.
* Deliver or coordinate training on quality topics, promoting a culture of accountability, continuous improvement, and proactive risk management.
* Support employee engagement through committees, campaigns, and recognition programs.
Qualifications
* Bachelor’s degree in Engineering, Quality, or a related field.
* Professional certifications such as Lead Auditor, CQI, or Six Sigma are preferred.
* Experience working in a Quality Manager role within a manufacturing environment.
* Experience within the manufacturing, industrial, or semiconductor industry is an advantage.
* Strong knowledge of ISO standards, including ISO 9001, ISO 14001, ISO 45001, or equivalent.
* Familiarity with semiconductor processes such as photolithography, etch, deposition, CMP, or testing.
* Understanding of 8D problem‑solving methodologies and Root Cause Corrective Action (RCCA).
* Proven experience leading audits, managing compliance, and driving continuous improvement initiatives.
* Strong analytical and problem‑solving skills with a data‑driven approach.
* Excellent communication, collaboration, and stakeholder management skills.
* Ability to influence cross‑functional teams and promote a proactive quality culture.
Equal Opportunity Statement
Littelfuse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, or any other protected class under federal, state, or local law.
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