About the Organization
Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
About the Role
We are looking for a dynamic and customer-focused Sales Executive to join our Digital Inks team. This role is pivotal in providing seamless service to global key accounts, managing projects throughout the lifecycle of product introductions, changes, and withdrawals. You will act as the customer advocate within Sun Chemical, ensuring timely responses, proactive communication, and driving revenue growth through innovative solutions.
Key Responsibilities
* Manage key accounts to maximize sales revenue, margin, and volume.
* Lead product introductions and lifecycle management, ensuring smooth transitions.
* Monitor quality control and resolve issues, implementing improvements where needed.
* Utilize CRM tools, project planning systems, and Microsoft suite for reporting and information flow.
* Coordinate production scheduling and raw material planning for Coding & Marking business.
* Ensure OTIF (On Time In Full) delivery performance and lead customer communication during deviations.
* Drive growth in Streamline business across UK & Ireland, providing Voice of Customer feedback.
* Regular travel to visit key accounts, attend trade shows, exhibitions, and industry events.
Key Performance Indicators
* Safety compliance for self and others.
* Achievement of sales, margin, and volume targets.
* Effective management of product life cycles and supply plans.
* Delivery of exceptional customer service and cost-effective solutions.
Skills & Competencies
* Strong customer focus and ability to build long-term relationships.
* Excellent problem-solving, planning, and organizational skills.
* Commercial awareness and negotiation skills.
* Proficiency in CRM tools, Microsoft Office, and project planning systems.
Qualifications & Experience
* Experience in the packaging printing industry would be advantageous.
* Proven track record in project management and customer-facing account management.
* Understanding of inkjet technology (desirable).
* Knowledge of SAP and strong IT literacy.
Why Join Us?
At Sun Chemical, you’ll be part of a global leader in printing inks and coatings, working in a collaborative environment that values innovation and customer excellence. If you thrive in a fast-paced, international setting and have a passion for delivering results, we’d love to hear from you.
Equal Employment Opportunity
It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.
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