The Company Our client is a respected public sector organisation dedicated to representing and protecting the wider public interests across a range of essential services. The Role The Policy Officer will support the development of policy through research, analysis, and stakeholder engagement. This is an excellent opportunity for a motivated individual to contribute to high-impact work within a dynamic and purpose-driven environment. Key responsibilities include: Undertake projects, investigations, and research relating to energy and wider consumer issues, with guidance from line management Investigate and follow up on issues arising from consumer complaints, working closely with the Consumer Protection function Analyse qualitative and quantitative data from a variety of sources to produce reports that inform policy development Develop and maintain up-to-date knowledge of consumer policy issues, particularly within relevant sectors Provide accurate and timely data and insights to the energy team, senior management, and wider organisation Assist in the preparation of briefing papers, reports, correspondence, and materials for senior stakeholders, Board members, and external audiences Build and maintain strong working relationships with key internal and external stakeholders Contribute to campaigns that promote organisational policy positions and consumer awareness The Person Essential Criteria: Experience building and maintaining effective relationships with internal and external stakeholders Proven ability to prepare high-quality written materials for a range of audiences, including reports, briefings, and public-facing content Strong IT proficiency, including MS Office, with the ability to present complex data clearly and accessibly Experience managing personal workload effectively in a fast-paced environment with competing priorities Experience working within the public sector, social policy environment, or a research-based role Desirable Criteria: Knowledge or interest in energy policy Experience analysing both qualitative and quantitative data Understanding of policy development processes Package & Benefits Competitive salary (dependent on experience) Hybrid working options To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via. Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. This position is subject to an basic criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position. Benefits: Hybrid Working