Mercedes Benz of Cardiff & Newport, part of the Sinclair Group, are looking for a motivated, customer-focused individual to join our Sales Team selling New & Used vehicles.
Vehicle Sales Executive
Location: Mercedes Benz of Cardiff & Newport
Contract Type: Permanent / Full-time
Position Pays: £45,000 OTE with uncapped earning potential, Company Car
The Opportunity:
We are seeking a Sales Executive to join our Mercedes-Benz dealership in Cardiff and assist in providing a high-quality service for our customers. Working as part of a team and reporting to the Sales Manager. This position is offered on a full-time basis Monday - Friday, with a day off in the week and working every other weekend, an average of 5 days a week.
Your duties will include:
As a Sales Executive you will be representing both Sinclair Group and Mercedes Benz brand. Working as part of the Sales Team, you will be responsible for the end to end customer experience. Day to day you will:
1. Respond to queries from new and existing customers relating to new and used vehicle sales
2. Guide customers through their purchase, providing outstanding customer service as the face of both Sinclair and the Mercedes Benz brand.
3. Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras
4. Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
5. Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
6. Manage the vehicle handover process, ensuring compliance with process
7. Adhere to Sinclair Group's and industry regulations relating to the sale of vehicles, finance and insurance.
More about you:
The ideal applicant will have some previous sales background and demonstrate a confident manner when speaking with customers. The key attributes that we would look for are:
8. Influencing skills, with the ability and confidence to convert enquiries into sales
9. Brilliant customer service experience, to build long term relationships
10. Fantastic listening skills to understand customer requirements and needs
11. A willingness to learn and develop your product knowledge
12. Professionalism, with a commitment to adhere to process and procedure
13. Individuals who demonstrate the Sinclair Values of Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.
What’s in it for you?
In addition to a competitive salary and company car, we’ll offer you real opportunities for career development. You will also benefit from:
14. 30 days annual leave per year (including bank holidays) that will increase with length of service
15. Birthday day off
16. High earning potential through commission or bonus
17. Manufacturing specific training along with inhouse training
18. Contributory Pension Scheme
19. Staff discounted parts and servicing plus a free MOT every year
20. Recognition of length of service at 5,10,20,30 & 40 years anniversary
21. Life Assurance (death in service benefit) *
22. Staff Car Scheme*
23. Colleague Referral Scheme / Customer Referral Schemes
24. Cycle to Work Scheme
25. Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
26. Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
27. Development opportunities within the Sinclair Group