Job Title: Human Resources Manager Location: Office-based, Palmers Green N13 Job Type: Full-time, Permanent Salary: £40,000 – £45,000 per annum (dependent on experience) Overview We are seeking a proactive and experienced Human Resources Manager with a strong background in the health and social care sector to join our expanding team. The successful candidate will report directly to the Director and Senior Management Team and will play a key role in delivering high-quality HR support across the organisation. This is a hands-on, strategic role focused on managing recruitment and onboarding processes, refining HR systems, supporting employee relations, and ensuring legal compliance. Experience working within a care organisation is essential to understand sector-specific challenges and support regulatory requirements. Key Responsibilities * Oversee, review, and improve HR policies, procedures, and employee standards * Lead and manage the full recruitment lifecycle, particularly for care staff, ensuring safe and compliant onboarding * Maintain and enhance employee programmes, including annual leave and expense management * Champion consistent and values-based onboarding that aligns with CQC expectations * Provide guidance and support to managers on HR matters, including performance, conduct, and absence * Address and resolve employee relations matters, grievances, and performance concerns in line with policy * Ensure HR processes are compliant with employment law and care sector standards * Maintain accurate and confidential employee records * Contribute to organisational growth by identifying opportunities to strengthen workforce development * Handle confidential matters with professionalism and discretion Key Requirements * Minimum of 5 years' experience in HR management or employee recruitment * Essential: Previous experience working within a care company or health and social care environment * Strong knowledge of UK employment law and HR best practice * Demonstrated experience in employee relations, conflict resolution, and workforce planning * Exceptional communication and interpersonal skills, with a professional and ethical approach * Well-organised, detail-oriented, and able to manage multiple priorities under pressure * Experience in onboarding, policy development, and supporting operational HR needs in regulated settings Benefits * Company pension scheme * Company events * Opportunities for personal and professional development * Supportive team environment