Inside Sales Executive – Citation Group
Location: Hybrid – 4 days in our Glasgow office
Citation Group is one of the UK’s leading providers of HR, Employment Law, Health & Safety, and ISO certification services, supporting over 100,000 businesses nationwide. We help businesses stay compliant, reduce risk, and grow with confidence through expert advice, software, and outsourced support.
We’re looking for a driven Inside Sales Executive to join our high‑performing sales team at an exciting time of continued growth and investment.
Role
This role is focused entirely on our existing client base, working over the phone. You will be speaking to businesses who already use Citation services, identifying opportunities to add value, and upselling and cross‑selling additional products and services that support their compliance and business needs.
You’ll own the full process from start to finish:
* Engage warm, existing clients over the phone
* Identify needs and opportunities
* Deliver tailored solutions
* Handle objections with confidence
* Close deals and drive revenue growth
* Manage your pipeline through CRM systems
What we’re looking for
* Proven success in a target‑driven sales role
* Strong closing ability and confident communicator
* Resilient, ambitious, and motivated by earning potential
* Experience managing a sales pipeline
* Comfortable using CRM systems
Why join Citation Group
* Sell into a large, established existing client base (no cold prospecting)
* 30 years of market leadership with continued strong growth
* Backed by leading global investors
* High‑energy, supportive sales culture with real progression opportunities
Earnings & Rewards
* Uncapped monthly commission
* High performance allowance
* Quarterly bonus scheme
* Annual bonus opportunities
* Strong overall earning potential for top performers
Benefits
* 33 days holiday (including bank holidays) + birthday off
* Clear career progression and development opportunities
* Supportive, ambitious and fast‑paced sales environment
This is a fantastic opportunity for a strong salesperson who wants to step into a telephone‑based sales role with a warm client base, where performance directly translates into earnings.
If you’re ambitious, competitive, and ready to maximise opportunity within an existing client base, we’d love to hear from you.
The Citation Group provides mission‑critical compliance, HR and health & safety services and software to over 120,000 businesses across the UK, Australia and Canada. Professionals with personality - serious about what we do, brilliant to work with. Backed by Hg, KKR and HarbourVest.
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