The purpose of this role is to create multimedia-based training materials within operational training. With a learning development background, this role collaborates across the Design and Development team to ensure that engaging and interactive training solutions are created and delivered efficiently, to meet customer expectations.
Responsibilities
* Build Learning Solutions
* Apply critical thinking to analyse design problems and develop the best solution.
* Create, develop, and review learning developments to ensure products meet requirements.
* Manage, action, collaborate on and control a brief from the business/Learning and Design team to design the learning experience and work with wider creative specialists (app developers, video producers, voice-over artists, graphics artists and animators) to produce materials.
* Use, maintain currency in, and develop with the latest authoring tools, technologies, and methodologies for development to ensure materials are produced.
* Quality Assure: Conduct and verify Quality Assurance of materials produced to ensure materials meet design standards, internal and external acceptance criteria.
* Impact Assess: Estimate, supply and review development time to iterate, update and release developments to users to agreed targets.
* Release Solutions: Host and release learning materials to ensure materials are accessible and can be evaluated against performance.
* Archive and Maintenance: Catalogue, host and release learning materials to ensure materials are accessible and can be evaluated against performance.
* Setup and process performance/reporting details and ensure data is shared.
* Establish, set up and confirm maintenance and change procedures to ensure materials can be updated, reusable elements are extracted, and products are reviewed before they are out of life/unserviceable and archive out-of-life products.
* Train the trainer: Deliver, create and brief trainers/delivery personnel to ensure products can be used and accessed correctly.
Qualifications
* Design based degree or equivalent and qualifications in the multimedia learning environment, or demonstrable equivalent experience, knowledge and skills for enhanced multimedia-based training are desirable.
* Proven experience in client-facing media development.
* Demonstrable experience in the production of eLearning, web development, graphic design and video materials.
* Demonstrable experience in the application of a development cycle.
* Strong knowledge and ability with digital creation software. Ideally Adobe Creative Suite (Photoshop, Illustrator, After Effects) and rapid authoring tools Captive and Articulate.
* Experience working with and around a brand identity.
* Have a creative energy and be active in design and development communities.
* Demonstrate a personal drive to remain current and challenged in an evolving field.
* The ability to translate high level requirements into creative and effective designs.
* A proven ability to prioritise and organise workload to meet demand.
* An ability to understand and synthesize complex subject matter into effective training material and an ability to quickly develop a good knowledge of complex and specialist subject matter.
* Demonstrable understanding and application of accessibility standards for resource creation.
* Strong design and development skills are essential along with a focused attention to detail and an ability to analyse, organise and convey complex ideas through design.
* Strong teamwork and collaboration skills with the ability to develop effective working relationships with colleagues at all levels and experience.
* Demonstrable ability to communicate effectively, build rapport and display resilience.
* Knowledge of Air Traffic Management is desirable but not essential.
* Ability to achieve CIPD Level 3 or equivalent in Learning and Development.
* Highly motivated self-starter with the capacity to work effectively on their own or as part of a larger team.
* Proven ability and experience with Learning Management/Digital release of products is desirable. Namely Cornerstone on Demand.
* Effective needs analysis, evaluation skills and project management capabilities are desirable.
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