Overview
Would you like to help enrich the lives of learners around the world?
At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.
What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.
RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).
RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we’re a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable.
Our committed team pioneers, collaborate, and continually push the bar on products and services in the EdTech space.
We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.
Responsibilities
The Role
As a Business Development Executive, you will be responsible for bringing in new customer business either from an existing base or by acquiring new logos as well as renewing existing customer business from RM’s smaller account base. You will do this through understanding our customers’ needs and identifying new sales opportunities through a variety of channels including calls (mostly outbound), emails, and virtual meetings.
Opportunities will come from a range of sources including inbound opportunities, including renewals, self‑created opportunities and colleagues focussed on prospecting. You will be required to qualify opportunities and progress the sales cycle, from identification to close.
This is a growth focused role carrying a sales quota. As a BDE you will be expected to meet quarterly targets and monthly activity KPIs and should be energised by driving success against these goals.
To be successful in this role you will need to develop and maintain a knowledge of the market including trends across Technology and Education, and how RM’s products and services connect to these to help educators and enrich the lives of learners.
Main Responsibilities include but are not limited to:
1. Opportunity identification, development and closure
* Developing new sales opportunities using outbound cold emails, cold calls and lead follow‑ups, through a combination of using collateral and content provided by colleagues and your own tailored and creative approaches.
* Using databases to identify target opportunities.
* Working with our target customers to understand their needs and requirements, identify sales opportunities in relation to these, and qualify the opportunity for RM.
* Building knowledge of our product and service set, alongside the needs of the market, and how the two connect.
* You will work closely with the wider business unit, including Product marketing and Prospecting to deliver successful campaigns.
2. Customer engagement
* Act as a window into RM as a point of escalation for the customer.
* Grow and maintain a network of contacts across the trust schools.
3. Pipeline Management
* Delivering against sales targets through managing opportunities through the different stages of the sales pipeline.
* Tracking opportunities within the pipeline and ensuring these provide coverage against targets.
* Ensuring regular contact with all opportunities.
* Identifying and mitigating risks within pipeline, by ensuring that all opportunities are fully qualified and progressed in a timely manner. Good sales cadence is essential to deliver financial targets and your commitments against them.
* Prioritising opportunities and the time allocated to them.
* Accurately forecasting opportunities.
* Maintaining data within the business Customer Relationship Management system.
4. Completing the Sales Cycle
* Delivering on the end‑to‑end sales cycle. From engagement, qualification, offering advice and guidance, providing customer quotes, dealing with customer questions, offering trusted advice, and closing the opportunity.
The role and its responsibilities can be expected to evolve across time.
Experience
Skills and Experience
You will have experience of:
* Working within a customer environment, understanding their needs and requirements.
You will be:
* An enthusiastic, articulate and effective communicator, able to demonstrate to potential customers how RM’s solutions can meet their needs.
* A strong collaborator, willing to bring your best to the team for collective success.
* An independent operator, confident to assess how best to work with your dedicated customers to meet the growth figures, and to share this within the business. We encourage our teams to consider all options in meeting the growth targets.
* Confident communicating through writing, informal speech and presentation.
* Comfortable working with and analysing numbers.
You will have:
* Good analytical and judgement and decision‑making skills, which you'll use to qualify opportunities and assess how to convert them. You may have a degree level qualification or have gained these skills in other ways.
* Strong planning & organising skills, which you’ll use to effectively manage your pipeline.
* Results orientation, with passion for achievement against objectives, targets and KPIs.
* Flexible can‑do attitude with a willingness and ability to adapt and learn within the role.
* Strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done.
What’s in it for you?
At RM we have My Work Blend @RM which provides office‑based colleagues with multi‑location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process.
As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.
To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.
Unfortunately, we are unable to offer visa sponsorship for this role.
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