Groups, Conference and Events Executive (HOT0CG1P)
Work Location: Hilton Cobham, Seven Hills Road, South Cobham, KT11 1EW
Salary: Up to £29,000 a year + Sales incentives
Benefits
* Grow your Career
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* High street discounts: with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Discounted dental and health cover
* Free Parking
* Accommodation available with all bills included
* Guest Experience Day as part of your induction
* Modern and inclusive Team Member’s areas
Responsibilities
* Receive and convert incoming enquiries to achieve targets and maximize revenue
* Seek opportunities to increase sales and conversions within the Team
* Manage an events schedule to maximise yield
* Focus on a consistently executed up‑selling approach
* Build strong relationships with customers to fully understand their needs
* Arrange and carry out Hotel show rounds
* Ensure the complete administration and execution of all planned events
* Participate in hotel promotional activities
Qualifications
* Good organisational and administration skills
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service
* Confident telephone manner
* High level of IT skills
* Demonstrated previous experience working in a Sales environment
* Knowledge of the hotel property management systems
* Demonstrated previous experience working in the Conference and Events function
* Qualification, degree, or certification in a relevant field
* Education: High school/GED
* No travel requirements
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