Quality Manager
Location : Coppice Sirane, Tonypandy, South Wales
Salary : Circa £50,000 (DOE)
Contract : Full-time, Permanent
Function : Quality, Safety & Environmental
Why Join Coppice Sirane?
Greenfield opportunity: Build and embed quality systems from day one
High visibility role: Direct influence on site standards and senior leadership decision-making
Real ownership: Autonomy to shape processes and best practice
Career growth: Broaden your remit across quality, safety and environmental excellence
Shape Quality From Day One in a Brand-New Operation!
We recently launched a new manufacturing site in Tonypandy and are seeking an experienced, hands-on Quality Manager to take full ownership of quality, safety and compliance from the ground up.
This is a rare greenfield opportunity for a quality professional who thrives on building robust systems, setting standards, and embedding a culture of excellence.
You'll be the architect of the site's Quality Management System (QMS), working closely with senior stakeholders to ensure compliance, consistency and continuous improvement across the operation - If you're motivated by autonomy, influence, and the chance to leave a lasting legacy, this role offers exactly that!
The Role
As Quality Manager, you will have end-to-end responsibility for quality assurance, compliance, and audit readiness at a newly established site.
Key responsibilities include:
Quality Systems & Compliance
Design, implement and embed a fit-for-purpose Quality Management System (QMS) aligned to customer, legal and industry standards
Own and maintain all quality documentation, including procedures, work instructions and the Management System Manual
Ensure compliance with ISO 14001, ISO 45001, BRC, Bureau Veritas and Sedex standards
Auditing & Continuous Improvement
Plan and conduct internal audits and manage external audits with confidence
Investigate non-conformances, implement corrective and preventive actions, and drive measurable improvements
Track, analyse and report quality performance metrics to senior management
Customer, Supplier & Stakeholder Engagement
Act as the primary point of contact for quality-related customer and supplier matters
Manage customer complaints professionally and support product recalls where required, including stock quarantine
Host audits, site visits and inspections, representing the business to the highest standard
Leadership & Collaboration
Lead, coach and develop the QA team, setting clear expectations and building capability
Work collaboratively with Production, Warehouse, H&S and Sales teams to ensure specifications are met and deviations resolved swiftly
Promote a strong culture of quality, accountability and continuous improvement across the site
What You'll Bring
Essential Experience & Qualifications
Strong working knowledge of Quality Management principles and systems
Proven experience maintaining and auditing against ISO 14001, ISO 45001, BRC, Bureau Veritas and Sedex
HACCP and Food Hygiene training
IOSH certification and Legionella training
Confident communicator with strong negotiation, report writing and presentation skills
Excellent leadership, coaching and stakeholder management capability
Strong IT literacy with the ability to analyse and report operational data
Flexible approach to working hours to meet business needs
Desirable (But Not Essential)
Experience with environmental compliance (waste, energy, water, oils, pest control and relevant legislation)
Externally certified auditor status
NEBOSH qualification (or working towards)
Exposure to Lean / Six Sigma methodologies
Train-the-Trainer experience and confidence delivering internal training
How to Apply
Please submit your CV along with a brief cover note outlining your experience in building or embedding Quality Management Systems and leading audits.
Applications are reviewed on receipt - early applications are encouraged.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Reasonable adjustments will be made throughout the recruitment process where required.
We look forward to receiving your application!
No agencies please.
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