Job Title: ServiceNow TNI Senior Developer
Location: Any location in Europe / UK
Role type: Permanent hiring / Contract (For UK candidates, the role can be either permanent or contract. If contract, it will be Inside IR35.)
ServiceNow TNI Senior Developer
Domain: Telecommunications / Media / Technology (TMT)
Experience: 6+ Years
Role Overview
We are seeking an experienced ServiceNow professional with strong implementation experience in Telecommunications, Media & Technology (TMT) solutions. The candidate should have hands-on expertise in ServiceNow TNI modules, integrations, CMDB alignment, and telecom service lifecycle management.
Key Responsibilities
* Implement and configure ServiceNow TMT industry solutions.
* Design & Configure telecom-specific device & Service models.
* Configure and customize:
* Form Layouts
* Playbooks.
* Client Scripts, Business Rules, UI Policies.
* Table Structure.
* CMDB framework
* Implement telecom service assurance and operational workflows.
* Develop automation using Flow Designer and Integration Hub.
* Implement Service Graph Connectors for telecom ecosystem integration.
* Develop and maintain REST integrations with OSS systems.
* Data loading using Import Sets and Transform Maps.
Required Technical Skills
* Scoped Applications
* Business Rules, Script Includes, Client Scripts
* UI Policies & UI Actions
* Flow Designer & Integration Hub
* REST/SOAP APIs,
* Decision Tables.
* Record Producers, Change Models.
* Update Sets & Application Deployment
* CMDB Data Model & CI Relationships.
TNI / TMT Specific Skills - Experience working with:
* ServiceNow Telecommunications Service Management
* Service Assurance workflows
* OSS Integrations
* Resource & Service Hierarchy modelling in CMDB.
* Service Graph Connector implementation for telecom inventory systems
* Operational Process alignment (Fulfilment, Assurance)
Domain Knowledge
* Understanding of telecom operations (Fulfilment, Assurance, Operations)
* Knowledge of network inventory systems.
* Experience integrating ServiceNow with OSS platforms
Certifications (Preferred)
* CSA (Certified System Administrator)
* TNI / Telecommunications Service Management certification
Interested candidates can apply directly or email their resume to