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Immediate Opportunity: Dynamics CRM Technical (hands on development)
Banking Sector
Location: Holborn, London
Start Date: ASAP
Contract: 6 months (with likely extensions)
IR35 Status: Inside IR35
We are hiring an experienced Dynamics 365 CRM Architect / Lead Designer for a business-critical project within the banking sector. This is a hands-on leadership role, responsible for designing and implementing secure, scalable CRM solutions that support customer onboarding, loan origination, and relationship management.
Key Responsibilities:
* Lead end-to-end architectural design and implementation of Dynamics 365 Customer Engagement for core banking processes.
* Collaborate with business stakeholders, compliance officers, and IT teams to translate requirements into scalable and regulatory-compliant CRM solutions.
* Design and configure custom entities, workflows, dashboards, and business process flows to streamline customer lifecycle and sales operations.
* Develop integration strategies between Dynamics 365 and core banking systems, payment platforms, and third-party applications using Azure Logic Apps and Power Platform.
* Ensure CRM solutions meet regulatory standards including SOX, GDPR, and BSA/AML, with robust data security and audit controls.
* Create architecture documentation and technical guidance for development teams, enforcing coding and delivery best practices.
* Optimise system performance, implement disaster recovery protocols, and manage data migration strategies to ensure 99.9% uptime.
* Mentor junior developers and stay current with Dynamics 365 updates and banking compliance trends.
Requirements:
* Extensive experience as a Dynamics CRM Architect or Lead Consultant, preferably in the financial services sector.
* Strong expertise in Dynamics 365 CE, Azure integration, and Power Platform.
* Knowledge of banking compliance, secure data handling, and architectural governance.
* Proven leadership in agile delivery environments.
If you're interested, please get in touch and we will be in touch with the next steps.
Seniority level
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