NEW VACANCY! (PK9015)
QUALITY MANAGER
DERBYSHIRE / GREATER MANCHESTER BORDER (PLEASE CONTACT ME FOR FURTHER LOCATION DETAILS)
£45K - £50K (DOE) + 24 Days Holiday + Bank Holiday + Christmas Close Down + Company Sick Pay Scheme + Benefits + Bonus
Hours: Monday - Friday 8:30am - 4:30pm
My client is a leading packaging manufacturer producing high-quality flexible packaging products to the food, beverage and household sectors.
They are currently recruiting a Quality Manager to join their team.
Role / Responsibilities:
Manage the day to day activities of the Quality Team, coordinating activities required to meet Company, site and regulatory quality standards.
Ensure compliance with specific external and internal standards including BRC, ISO 9001, 14001 and A2 permit.
Specifically manage and improve procedures, documentation & auditing of the quality management system. Work closely with operational and technical colleagues to ensure understanding and responsibilities.
Understand the needs and expectations of customers regarding product quality, ensuring these expectations are a core part of the quality management system.
Ensure the internal audit schedule is kept fully updated and all recommendations and NCR's are relayed back to the relevant business areas, actioned and closed off accordingly.
Ensure the site is always at 'Audit Ready' status.
Effectively investigate and process customer complaints, managing the process for any corrective and preventative action.
Develop and maintain quality assurance metrics and reporting for both internal and external purposes including complaints, internal NCR's, in-house rejects, customer returns and cost of all errors and waste.
Together with Line Managers, identify training needs to meet quality requirements and deliver internal training where appropriate.
Regularly communicate with Operations regarding quality issues, attending daily operations meetings to report any relevant Quality issues.
Represent the Quality Department within the Site Leadership Team, playing a full part in the delivery of the site strategy and budget.
Help develop a culture of compliance, quality and continuous improvement across the site.
Manage all site health and safety procedures, ensuring site H&S standards are met.
Deliver site Quality induction to all new employees.
Continuously develop own knowledge on best practice, networking with colleagues at other sites and by keeping abreast of industry and legislative developments.
Lead and develop Quality team members, ensuring individuals have the appropriate level of support, 1:1's and training to enable them to perform effectively. Ensure team members receive regular feedback and that all performance appraisals and development plans are up to date.Skills/Qualifications/Training
Must have experience of working in the food industry, audit experience and BRC
Fully qualified BSI Lead Auditor
Competent user of MS Office, in particular Word, Excel, PowerPoint & Outlook
Experience of ERP systems, preferably EFI Radius and SAP
Extensive experience of developing and managing quality systems and audit processes with previous experience of BRC, ISO & food safety standards
Proven ability to implement process improvement initiatives
Strong knowledge of operational/production kpi's
Previous experience of line managing or supervising teams