The HR Manager will lead and manage the delivery of a professional, responsive, and solutions-focused Human Resources function across the organisation, ensuring the effective implementation of workforce strategies, people management practices, and employment legislation compliance.
The postholder will act as the organisation’s lead HR professional, providing strategic and operational HR leadership to the Managing Director, Senior Management Team, Operational Managers and Service Managers. They will ensure the organisation develops and maintains a skilled, engaged and compliant workforce capable of delivering high-quality care services.
The HR Manager will provide expert advice and guidance across the full employee lifecycle, including workforce planning, recruitment and retention, employee relations, organisational development, learning and development, attendance management, performance management, change management, and policy development.
Operating within a highly regulated care environment, the postholder will ensure compliance with all relevant employment legislation and sector-specific requirements including Care Inspectorate standards, Scottish Social Services Council (SSSC) requirements, Disclosure Scotland/PVG legislation, workforce registration obligations, and safeguarding responsibilities.
The HR Manager will work proactively with leaders across the organisation to support operational effectiveness, organisational growth, continuous improvement, and positive employee relations, whilst promoting a culture that reflects organisational values and high standards of care.
Full Job Description available on request.
Requirements
Essential Criteria
Qualifications
* Educated to degree level in Human Resources, Business Management or related discipline or equivalent relevant experience
* Chartered Institute of Personnel and Development (CIPD) Level 5 minimum, with Level 7 or Chartered Membership desirable
Experience
* Significant experience within a senior HR generalist or HR management role
* Experience of managing, motivating and developing HR teams
* Strong employee relations experience including:
o disciplinary
o grievance
o absence management
o capability
o organisational change
* Experience managing complex HR casework
* Experience of change management, restructures, TUPE and redundancy processes
* Experience of policy development and implementation
* Experience of volume recruitment and workforce planning
* Experience using HR information systems and workforce reporting
* Experience delivering HR training and management coaching
Knowledge
* Strong working knowledge of UK employment law and HR best practice
* Understanding of workforce compliance in regulated environments
* Knowledge of:
o SSSC requirements
o Disclosure Scotland/PVG processes
o Care Inspectorate standards
o safeguarding principles
o safer recruitment
Skills and Abilities
* Excellent verbal and written communication skills
* Strong influencing and negotiation skills
* Ability to build credibility quickly at all organisational levels
* Excellent report writing and presentation skills
* Strong analytical and problem-solving capability
* High level of professionalism and confidentiality
* Ability to manage competing priorities and work under pressure
* Strong organisational and leadership skills
* Ability to work independently and collaboratively
Other Requirements
* Full UK driving licence and access to transport (where required for travel)
Desirable Criteria
* Experience within the social care, care-at-home or health and social care sector
* Experience working within a unionised environment
* Chartered CIPD Membership
* Experience of HR transformation or digital HR systems implementation
* Knowledge of Scottish workforce and social care regulation
* Experience supporting organisational growth and scaling
CORE COMPETENCIES
The postholder will demonstrate:
* Leadership and Accountability
* Professional Integrity
* Strategic Thinking
* Relationship Management
* Resilience and Emotional Intelligence
* Problem Solving and Decision Making
* Communication and Influencing
* Service Improvement and Innovation
* Organisational Awareness
* Commitment to Equality, Diversity and Inclusion
Benefits
Competitive salary
Flexible Pay
28 days paid holidays (incl of Bank/Public)
Access to a comprehensive private medical insurance
Generous annual leave allowances (typically 25–33 days), flexible or hybrid working arrangements, and regulated,
Ppredictable working hours (37.5 per week)
Free training
Stakeholder Pension Scheme
Blue Light Card Discounts
Access to free concerts