At Leslies Motors we have a fantastic opportunity at our Leslies Chery site in Cowes for a Sales executive.
Full time - Monday – Friday 8.30am – 6pm with a Saturday Rota
Company Vehicle
22 days annual leave plus Bank Holidays
Oppotunity to work with one of the fastest growing brands in the UK
Does this sound like you?
- Excellent customer service skills and likes to work with people.
- Enjoys working in a high-pressured environment.
- Enjoys working to and can achieve challenging targets.
- Able to take initiative and ownership of issues; is proactive.
- Able to work independently.
- Able to multi-task and switch quickly between tasks.
- Willingness to learn, develop and keep up to date with product information.
- Strong organisational and prioritisation skills.
- Strong people/communication skills.
- Is a team player. Offers help and support to others.
Role description
- Talks with and listens to customers to build rapport and understands their requirements.
- Qualifies own understanding of the customer’s needs – through discussion and gauging the customer’s reaction to alternative options – to build the closest possible match between the product and customer.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
- Uses in-depth product knowledge to guide the customer towards the best choice for them.
- Ensuring the customer journey is smooth and enjoyable.
- Works with colleagues and other teams across the group to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
- Maximise opportunities for sales leads via multiple channels and follow up calls.
Experience and Qualifications
Good level of general education (Maths and English GSCE or equivalent)
IT skills (MS word & Excel)
Previous experience in a similar role in retail customer service would be advantageous but not essential as training will be provided.
Essential criteria
You must hold a valid Full UK Driving Licence.
Flexible to work hours required for the role and training requirements.
