Your next role HR Administrator
We are recruiting for 2 x Colleague Experience Administrators to cover maternity leave posts. As a Colleague Experience Administrator, you will provide high-quality administrative and transactional HR support across the entire employee lifecycle, including Learning & Development, HR Administration and Resourcing.
You will play a key role in ensuring accurate data processing, timely query resolution and excellent customer service, working closely with colleagues and managers across the organisation.
Key responsibilities
* Delivering accurate and timely HR administration across all colleague lifecycle processes.
* Responding to HR queries in line with legislation, policy, procedures and SLA's (Service Level Agreements).
* Processing, maintaining and storing colleague data in line with GDPR requirements.
* Supporting recruitment and onboarding administration.
* Assisting with Learning & Development activities.
* Triaging and risk‑assessing queries, escalating where appropriate.
* Contributing to continuous improvement, including refining processes and developing FAQs.
About you – HR Administrator
You will have experience in HR administration or a similar support role, with an understanding of HR policies, procedures and employment legislation. You will be organised, detail-focused and comfortable managing confidential information.
The successful candidate will require the following
* Good IT skills, including HR systems and Microsoft Office.
* Strong communication skills and the ability to build effective working relationships.
* The ability to manage a varied workload and meet deadlines.
* A proactive, flexible and team‑focused approach.
Educated to GCSE level or equivalent, including English and Maths.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act for the effective performance of a customer‑facing role).
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