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Experienced customer service manager wanted

Potton
beBeeCustomer
Customer service manager
Posted: 17 December
Offer description

Become a leader who fosters inclusive culture and delivers exceptional customer service.


Job Description

We're seeking an experienced professional to lead our store team. As Customer Team Leader, you will be responsible for coaching and supervising team members, managing store operations, and providing excellent customer service. You'll work closely with your team to maintain a safe and efficient working environment, ensure high-quality products, and meet sales targets.

* Friendly and approachable service - ability to provide welcoming and helpful assistance to customers.
* Leadership skills - ability to motivate and support team members to achieve their goals.
* Organizational skills - ability to prioritize tasks, manage time effectively, and meet deadlines.
* Problem-solving skills - ability to analyze situations, identify solutions, and make informed decisions.
* Communication skills - ability to effectively communicate with customers, team members, and management.


Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

* A competitive salary and bonus scheme.
* Ongoing training and development opportunities.
* A comprehensive pension plan.
* Access to virtual healthcare services.
* 30% discount on all Co-op products.
* Rota shared three weeks in advance.


Building an Inclusive Workplace

We strive to build diverse teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating an inclusive workplace where all colleagues can thrive.

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