General Administration & Reception Officer Location: Belfast Hours: 37 hours per week, Monday to Friday Rate: £13.45 per hour Contract: Temporary / Ongoing Role Overview To support the delivery of an efficient and effective administration and reception service, providing clerical and front-of-house support in line with agreed procedures and customer care standards. Key Responsibilities Provide general administrative and clerical support Act as first point of contact for visitors and telephone enquiries Use IT systems including Microsoft Word, Excel and Outlook Arrange meetings, manage diaries and prepare routine correspondence Maintain accurate records and deliver a high standard of customer care Qualifications / Essential Criteria GCSEs (or equivalent) including English and Maths, or demonstrable relevant administrative experience Previous experience in an administration and/or reception role Competent IT skills, including Microsoft Word, Excel and Outlook Good written and verbal communication skills Ability to organise and prioritise workload effectively Next Steps Shortlisted candidates may be required to complete basic IT or skills-based assessments Interviews will be arranged for candidates who meet the essential criteria Successful candidates will be subject to satisfactory pre-employment checks Skills: Admin Receptionist Administrator Admin Duties Filing Email Diary Management Benefits: Laptop Paid Holidays Pension Fund