Job Description
Location: London (Hybrid – 1–2 days per week in the office)
Contract: Permanent
Salary: £36,000 per annum
About the Organisation
We are a well-established professional body representing members across the UK and internationally.
The Role
We are seeking an experienced HR Officer to join our collaborative HR team. This is a broad generalist role, well suited to someone from a professional body, membership organisation, regulator, or similar environment.
You will play a key role in delivering high-quality HR support across the full employee lifecycle, with particular responsibility for end-to-end recruitment and liaison with external payroll providers.
Key Responsibilities
HR Operations & Advisory
* Provide first-line HR advice to managers and employees on policies, procedures and employment matters
* Support employee relations casework, including absence management, performance, disciplinary and grievance processes
* Ensure HR policies are applied consistently and in line with employment legislation and best practice
Recruitment & Onboarding
* Manage end-to-end recruitment across the organisation, including role scoping, drafting job descriptions, advertising, shortlisting, coordinating interviews and issuing offers
* Work closely with hiring managers to deliver efficient, high-quality recruitment processes
* Lead onboarding processes to ensure a positive and compliant new-starter experience
Payroll & People Administration
* Act as the key point of contact for the external payroll provider, ensuring accurate and timely submission of payroll data
* Process monthly payroll changes, including starters, leavers, contractual changes and absence data
* Maintain accurate employee records and HR systems
* Produce contracts, HR letters, reports and management information
Learning, Development & Engagement
* Support learning and development activities and organisational initiatives
* Assist with performance review processes and employee engagement activity
Compliance & Continuous Improvement
* Ensure compliance with UK employment legislation and organisational governance requirements
* Contribute to HR projects, audits and process improvements
Person Specification
Essential
* Proven experience in an HR Officer or similar generalist HR role
* Demonstrable experience managing end-to-end recruitment processes
* Experience working with external payroll providers and supporting payroll processes
* Background within a professional body, membership organisation, regulator, charity, or similar environment
* Strong working knowledge of UK employment law
* Confident handling employee relations matters with discretion and professionalism
* Excellent organisational, communication and stakeholder management skills
Desirable
* CIPD Level 5 (or working towards)
* Experience working in a hybrid or flexible working environment
* Strong HR systems and reporting experience
What We Offer
* Salary of £36,000 per annum
* Hybrid working (1–2 days per week in our London office)
* Supportive and inclusive organisational culture
* Opportunities for professional development
* Competitive benefits package