QA Quality Manager – Heritage Soap Manufacturer
£50K. Fridays WFH
2 days ago Be among the first 25 applicants
"The Bar is Back" - and we need your mechanical expertise, problem‑solving mindset, and drive for innovation to help us scale from 20 million to 70 million bars a year.
At Soapworks, we do more than make soap – we craft a wide range of personal care products, including hair and body cleansers and aromatic oils. We produce high‑quality, sustainable soap products for leading global brands.
We’re looking for an experienced Quality Manager with a strong background in BRC and ISO audits to lead our Quality function, supporting our business goals and maintaining the highest standards across all aspects of quality and our management systems.
The Role At a Glance
* Quality Manager
* Glasgow – Hybrid
* £45,000 – £50,000 per annum + 33 days holiday, rising with service
* Full Time – Permanent
* Hours Of Work (37.5 hrs per week): 8am – 4.30pm (Mon‑Thurs), 8am – 3pm (Fri – working from home)
* Reporting to: Managing Director
* Direct reports: 4
* Values: Ethical, Sustainable, Trusted
* Company: UK's largest bar soap manufacturer with a global customer base
* Benefits: Excellent Benefits Package Including Pension, Income Protection Benefit, Access to Help@Hand (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More…
Key Responsibilities Include
* Lead and drive compliance with ISO and all certified standards.
* Own and manage the QMS, processes, and documentation to meet ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements.
* Manage and develop the Quality Team and oversee daily operations.
* Chair monthly and annual Quality Meetings, ensuring performance reviews against Quality Manual 5.6.2.
* Set annual Quality objectives and deliver them on time.
* Define, monitor, and report on Quality KPIs.
* Coordinate and support external and internal audits, including traceability and recall exercises.
* Safeguard product quality – ensuring in‑process and finished goods meet customer standards.
* Investigate complaints, non‑conformances, and deviations; drive root cause analysis and implement CAPAs.
About You
* Degree in a scientific discipline or extensive manufacturing experience with a strong focus on quality systems.
* Proven track record in quality systems and GMP compliance, including ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos/Soil Association Organic.
* Experienced leader with a history of managing and developing high‑performing teams.
* Proficient in Office 365 and ERP systems.
* Clear, confident communicator – skilled in cross‑functional collaboration and customer engagement.
* Strong presence within senior management, capable of delivering impactful results and updates at board level.
What’s On Offer
* Competitive market salary
* 4‑weekly pay cycle
* Pension
* Death in Service benefit of 3× basic salary
* Income protection benefit after 1 year in role
* Access to Help@Hand – EAP, GP & physio services; information on health, family, money & work, plus discounts with various retailers.
* 33 days holiday inclusive of bank holidays, rising with service
Our Story Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world’s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco‑friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps and are actively working towards net‑zero carbon emissions by 2040.
At Soapworks, quality isn’t a checkbox – it’s our legacy. If you’re ready to shape the next chapter of a sustainable British success story, lead a proud, skilled team, and see your impact in every bar we make, this is your moment. Join us in setting new standards for excellence – one bar at a time.
Sounds like a good fit? Apply here for a fast‑track path to our Leadership Team.
Application notice… We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
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